General Maintenance

Biltmore Hotel LimitedCoral Gables, FL
Onsite

About The Position

Repairs and replaces all general maintenance related issues as per Hotel Standards. This position requires consistent adherence to policies and procedures of the department as outlined in the Biltmore Standard Operating Procedures (BSOP’S).

Requirements

  • High School Diploma and Technical School is preferred but not necessary
  • Minimum five years’ experience is preferred.
  • Must be able to: Speak, read, write and understand the English language.
  • Compute accurate mathematical calculations.
  • Provide legible communication and directions.
  • Perform job functions with attention to detail, speed and accuracy.
  • Prioritize and organize.
  • Think clearly, remaining calm and resolving problems using good judgment.
  • Follow directions thoroughly.
  • Understand guest’s service needs.
  • Work cohesively with co-workers as part of a team.
  • Work with minimal supervision.
  • Maintain confidentiality of guest information and pertinent resort data.
  • Use a computer keyboard and possess basic typing skills.
  • Possess moderate to advanced computer skills.
  • Work in a dynamic and constantly changing environment.
  • Adept to multitasking.

Nice To Haves

  • Team Player: Demonstrates co-operation within the team and with other departments
  • Listens carefully and works well with others
  • Has a positive influence on others in the team and clearly enjoys working with people
  • Guest Focused: Anticipates guests’ needs and is sensitive to people from all cultures
  • Has a natural, warm smile and a friendly and passionate approach
  • Demonstrates confident, helpful and genuine behavior with internal and external guests
  • Delivers their Best: Has energy and sense of urgency for his/her work
  • Resourceful, makes things happen and looks for ways to work more efficiently
  • Always looks their best and acts appropriately (e.g. approaching guests, body language)
  • Composed: Able to stay calm under pressure
  • Demonstrates maturity and ability to cope with the unexpected
  • Never lets personal feelings interfere with delivering the highest standards
  • Trustworthy and responsible: Excellent records of attendance and punctuality
  • Is reliable and demonstrates the ability to work without supervision
  • Demonstrates a high level of personal integrity, honesty and trust
  • Time Management: Uses his/her time effectively and efficiently; values time, concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. Makes decisions in a timely manner.
  • Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.

Responsibilities

  • Respond to Guestrooms maintenance calls.
  • Perform Preventive Maintenance in the Guestrooms related but not limited to painting, plumbing, electrical, carpentry, masonry and all sort of trades necessary to keep rooms in optimum conditions.
  • Perform Preventive maintenance as described above in different hotel areas as necessary.
  • Assist other engineering staff as required.
  • Follow Chief Engineer and/or Hotel Management direction during emergencies such as but not limited to Hurricane, Bomb threat, Fire, National emergencies, etc.
  • Any assignment from his supervisor and/or hotel Chief Engineer as required.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

11-50 employees

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