General Maintenance Worker

University of Southern California•Los Angeles, CA

3d•Onsite

About The Position

The General Maintenance Worker will monitor our facilities and ensure that we maintain our high standards of excellence. As an expert in all forms of repairs, you will examine and repair our facilities, as needed. You will use your expertise to communicate with management and outside vendors, as well as train other workers. Most of all, your focus on customer service will demonstrate to our students, faculty, and staff that we put their needs first!

Requirements

Specialized or technical training.
6 – 12 months experience.
Ability to communicate effectively in English.
Knowledge of thermodynamic laws, refrigerator cycles, electricity principles, test/detection instruments, hand/power tools, AC/DC currents, wood finishing, wiring, painting, construction, and plumbing.
Presents oneself professionally, in line with higher education environment.
Demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values.
Three years of experience working in a similar business environment.
Valid plumbing and electrical license/ certification by an accredited trade organization.

Nice To Haves

Specialized or technical training.
2 – 3 years of experience in appliance repair, plumbing, HVAC, outlet repair, and/or electrical.
HVAC certification.
Experience supporting a hospitality/restaurant/retail department.
Experience troubleshooting/and performing basic repairs (i.e. carpentry) and painting maintenance.
Experience working in a fast paced environment, and the ability to work independently with minimal supervision
Ability to train students, temporary, and/or resource workers.

Responsibilities

Provides customer service to students, faculty, staff and external customers. Meets customer needs, offers options, resolves problems and follows up with customers. Ensures full customer satisfaction without unnecessarily referring customer to other staff members. Maintains friendly, helpful demeanor.
Provides on-going preventative maintenance for appliances including air conditioners, heaters, refrigerators, stoves, ovens and dishwashers.
Troubleshoots and repairs or replaces appliance parts and perform repairs on commercial kitchen equipment, e.g.. walk-in coolers, freezers, ice machines, dish machine conveyor belts, slicers, dishwashers, electric ranges, etc., as needed.
Maintains appliance part inventory.
Builds interior walls, fabricates cabinets, drawers and screens, assembles furniture. Repairs or replaces closet doors, drawers, non-fire rated doors, door locks, closers and hinges, tiles, bathroom fixtures, etc. Performs preventive maintenance.
Installs safety restraints on cabinets and furniture. Patches and stretches carpet, replaces broken windows and ceiling tiles, performs caulking.
Repairs or replaces light bulbs, ballasts, switches, plugs, light fixtures, etc. Maintains room wiring systems and emergency exit signs, adjusts timers, tests and replaces smoke detectors and emergency lights. Secures electrical wires. Repairs vacuum cleaners as needed.
Prepares walls for painting, patches holes, replaces dry wall, paints. Stains and refinishes wood work, such as wall paneling and furniture, etc. Assists in roof repairs, repairs or replaces tiles, performs caulking.
Repairs or replaces various plumbing fixtures and hardware, e.g.. faucets, shower fixtures, water fountains, garbage disposals, sinks and toilets.
Unclogs sluggish or stopped drains, including main drains. Performs minor repairs on water heaters.
Performs light welding, light vehicle maintenance. Performs utility work, e.g., installing or removing posts and signs, patching street holes with asphalt, repairing gates, etc.
Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.