General Maintenance Engineer ("Mantenimiento General")

Azul Hospitality•South Bend, IN

9d•Onsite

About The Position

The purpose of this role is to repair and maintain the physical structure of the resort and provide technical and administrative support to the Maintenance Department. This includes performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities using hand tools. The role also involves preventative maintenance for guest rooms, ice machines, refrigerators, kitchen equipment, laundry equipment, HVAC systems, guest rooms, meeting rooms, swimming pool, and hot tub. Additionally, the engineer will handle plumbing repairs, laundry equipment repairs, preventative maintenance on exhaust fans and supplies, monitor energy conservation, and replace air conditioner filters. They will also repair vacuum cleaners and other small equipment, respond to alarms, address guest needs professionally, report suspicious occurrences and hazardous conditions, maintain cleanliness of work areas, and practice safe work habits. The engineer must also display strong general mechanical ability and skill in using hand and power tools, utilizing the lockout/tagout system, and notifying management of major repair needs.

Requirements

Must be able to speak, read, write, and understand the primary language used in the workplace.
Requires good communication skills, both verbal and written.
Must have excellent customer relations skills.
Must be detail oriented with outstanding organizational and communication skills.
Must possess basic computer skills.
Must possess basic computational ability.
Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
Self-driven and able to work independently.
Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.
Work with a variety of situations.
React quickly in emergency situations and make decisions that may involve large expenditures or the safety of others.
Must be able to read and interpret drawings, diagrams, and design plans of all trades.
High school or equivalent education required.
English fluency required.
Must have three to five years of experience in general building trades, with technical building maintenance (commercial) background preferred.
Ability to provide and maintain a valid drivers license as the position may require the operation of motorized and electric vehicles.

Nice To Haves

Licensed in a trade preferred (plumbing, electrical, HVAC, carpentry, etc.)

Responsibilities

Perform minor and routine painting, plumbing, electrical wiring, and other related maintenance activities, using hand tools.
Perform preventative maintenance for guest rooms, including vinyl repair, touch-up paint, minor furniture repair, tub caulking, and tile repairs.
Perform preventative maintenance for ice machines, refrigerators, kitchen equipment, laundry equipment, HVAC, guest rooms, meeting rooms, the swimming pool, and hot tub.
Perform plumbing repair, laundry equipment repairs, and preventative maintenance on all exhaust fans and supply.
Monitor energy conservation.
Replace air conditioner filters.
Repair vacuum cleaners and any other small equipment upon request.
Immediately follow up on any alarms to determine the exact location and cause, determine emergency status, and report to the Front Desk with findings.
Understand and respond to all guest needs and requests in a timely and professional manner.
Immediately report all suspicious occurrences and hazardous conditions.
Always maintain the cleanliness of work areas.
Practice safe work habits at all times, to avoid injury to self and others.
Perform other tasks, including cross-training, as directed.
Use the lockout/tagout system before performing any maintenance work.
Notify management concerning the need for major repairs or additions to lighting, heating, and ventilating equipment.
Assist with any guest inquiry.
Follow all company and safety and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Complete safety training and certifications.
Perform any other duties as requested by direct and indirect supervisors.