General Liability Claims Assistant - Lakeland

Publix Super Markets • Lakeland, FL

2d • Onsite

About The Position

Join a company where stability meets opportunity. At Publix, you’ll find a supportive environment, strong benefits, and a culture that values ownership—literally. Publix is seeking a General Liability Claims Assistant to support our Risk Management team at our corporate office in Lakeland, Florida. In this role, you will provide essential administrative and claims support to a team of adjusters handling both litigated and non-litigated claims, helping ensure efficiency, accuracy, and exceptional service.

Requirements

• High school diploma or equivalent
• Basic proficiency in Microsoft Word and Outlook
• Ability to build positive working relationships with internal and external partners
• High attention to detail with a focus on accuracy and completeness
• Ability to prioritize tasks, manage time effectively, and work independently
• Strong written and verbal communication skills
• At least 1 year of general office or administrative experience

Nice To Haves

• Additional education or trade school training
• Bilingual (Spanish/English) skills
• Familiarity with Microsoft Excel and document management systems
• Experience supporting a claims or legal office environment

Responsibilities

• Provide administrative and claims support to multiple claims adjusters and leadership
• Process incoming demand packages, including scanning media and verifying files for security
• Route claim materials appropriately and upload documentation for review
• Assist with preparation of initial drafts of non-litigated settlement documents
• Support managers and supervisors with ad hoc projects, data corrections, and reporting needs
• Maintain accurate and organized documentation within internal systems

Benefits

• Employee Stock Ownership Plan (ESOP)
• Free lunch in our corporate cafeteria
• Competitive pay and strong benefits package
• Stable, growth-oriented company with a promote-from-within culture
• A collaborative, professional work environment where your contributions are valued
• Opportunities for career development across multiple departments

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED