General Clerk - Fort Lee

PCSI - Professional Contract Services, Inc•Fort Lee, VA

5d•Onsite

About The Position

The General Clerk provides administrative support for the team's operations leadership and other employees. This role is responsible for managing the office phone line, offering in-person support to employees, and handling email communication. The General Clerk also handles administrative tasks on department-specific systems, like processing background checks, submitting time sheets, and payroll-related data entry. This position is based on-site in an office in the Fort Lee area.

Requirements

High school diploma or GED required.
1-2 years of prior office administration experience required, or equivalent combination of education and experience.
Intermediate knowledge of Microsoft Office applications and PC functions.
Ability to effectively listen and clearly communicate in person, in writing, and on the telephone.
Ability to develop and maintain effective working relationships with employees, contract officials, and the public.
Ability to maintain confidentiality in all aspects of the job.
Ability to maintain attention to detail in composing, typing, and proofing materials, establishing priorities, and meeting deadlines.
Ability to be a self-starter and have strong time management skills.
Ability to work well under pressure, multi-task, and handle multiple priorities.
Ability to work both with minimal supervision and as a team player.
Ability to pass credit, criminal, drug, and driving screening.
Possess valid driver’s license and maintain good driving record.
If required, ability to obtain and maintain security clearance and base access to assigned site(s).

Responsibilities

Assist in processing documents and materials, as assigned (e.g. applications, changes in employment status, payroll changes, etc.) to disseminate information to appropriate departments.
Ensure year end transfer of files storage is accurately documented according to the records management policy.
Prepare, manage, and submit all required contractual reports and invoicing to client. Maintain financial and various other records stored manually and electronically.
Verify statistical reports for accuracy and completeness.
Receive, respond, and document incoming calls as well as complaints received.
Assist departments with special projects as needed.
Process and distribute confidential and sensitive documents.
Establish and maintain complex filling systems including safety training folders.
Support other departments such as Accounting and Rehabilitation to aid personnel in administrative functions.
Process documents to update and maintain employee files and records.
Respond to written and verbal inquiries from management and external sources to provide information, facilitate communication among departments, and complete administrative tasks.