General Clerk

Gradient Inc • Clackamas, OR

1d • Hybrid

About The Position

Gradient is seeking a General Clerk to support its Compliance team. This role is essential for ensuring day-to-day operations run smoothly and directly impacts the company's ability to serve clients with excellence. The position involves administrative support for the Compliance team, including communication with internal teams, partners, and vendors, and completing daily tasks. Key responsibilities include updating client information, processing invoices and payments, and corresponding via phone, email, and fax. The role also involves offering guidance to colleagues, following up on process statuses, and participating in ongoing learning and training.

Requirements

• High school diploma or some college
• Excellent written and verbal communication skills
• Strong proficiency in Microsoft Office Suite
• Aptitude for learning new software
• 2+ years in a customer service or administration role
• Valid driver’s license, reliable transportation (you must be able to commute between our two locations as needed), and vehicle insurance
• Ability to pass a background check and drug test (including THC)

Responsibilities

• Communicate with our internal team
• Engage with partners and vendors
• Complete daily tasks and responsibilities
• Offer guidance and support to colleagues
• Correspond by phone, email, and fax
• Update client information across systems
• Follow up on the statuses of various processes
• Process invoices and payments
• Engage with ongoing learning and training

Benefits

• Medical, Dental, & Vision Insurance
• Life Insurance
• Employee Assistance Program
• FSA
• Paid Time Off
• Paid Holidays
• Simple IRA w/ Company Match
• Professional Development Stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED