General Clerk - Records Verification

CACI International • Chantilly, VA

2d • Remote

About The Position

At CACI, background investigation is more than research and reports—it’s a critical role in ensuring the safety and security of our nation. By joining our team, you’ll be part of an organization that values trust, integrity, and professionalism in everything we do. As an industry-leading provider of federal background investigations since 2004, CACI employs full-time and part-time investigators across all 50 U.S. states, Puerto Rico, Guam, the U.S. Virgin Islands, and other U.S. territories.

What You’ll Get to Do
· Conduct comprehensive record reviews with record providers at various employers, educational institutions, law agencies, courts and other knowledgeable individuals while also making use of approved system accesses. The goal in the review of the appropriate records is to obtain facts and resolve material issues in a case used to then determine the background, reputation, character, suitability, or qualifications of the subject under investigation. Daily use of technology, electronic tools, and multiple systems simultaneously to review appropriate records to obtain facts. Record reviews for this position will primarily be remote based but there are some needs of travel for possible local in-person follow up and to obtain money orders to use appropriate mailing methods to request record information when required. Virtual Teleconference (VTC), phone interviews, fax, and DoD Safe are the primary remote methodologies for record requests and review.
· Possibility to gain exposure to various investigation contracts, broadening your experience

Requirements

• Customer credential or the ability to obtain based on National Training Standard certification and experience recently conducting background investigations for this customer
• Proven quality, timeliness, and production metrics
• Bachelor’s Degree or 4 years of general experience demonstrating progressive responsibility in problem solving, planning and organizing work, and communicating effectively orally and in writing
• Ability to obtain and maintain a favorable determination based on a T5 Investigation
• Strong sense of mission in supporting national security initiatives
• Impeccable work ethic, integrity, and a positive, can-do attitude
• Ability to navigate and utilize multiple technology systems simultaneously to maintain workflow efficiency and productivity
• Ability to use various computer applications including Microsoft applications in particular, such as Excel, Word, and Teams
• Ability to functionally use the internet to research information
• Current driver’s license, reliable personal vehicle, and willingness to travel locally dependent on assignment location
• Home office equipped with reliable high-speed Internet ($50 monthly internet stipend is provided), and fax capabilities
• Ability to sit, type, stand, or walk for extended periods of time
• Excellent time management skills and the ability to prioritize effectively
• Exceptional written and oral communication skills, including the ability to: Communicate complex or sensitive information effectively to individuals or groups; Listen attentively to others, respond appropriately to nonverbal cues, and make clear and convincing oral presentations; Maintain strong relationships with diverse individuals and handle challenging situations with tact and professionalism; Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material that is appropriate for the intended audience
• Ability to properly account for a corporate credit card and complete expense processes required

Responsibilities

• Conduct comprehensive record reviews with record providers at various employers, educational institutions, law agencies, courts and other knowledgeable individuals while also making use of approved system accesses.
• Obtain facts and resolve material issues in a case used to then determine the background, reputation, character, suitability, or qualifications of the subject under investigation.
• Utilize technology, electronic tools, and multiple systems simultaneously to review appropriate records to obtain facts.
• Conduct record reviews primarily remotely, with occasional travel for local in-person follow-up or to obtain money orders for mail requests.
• Utilize Virtual Teleconference (VTC), phone interviews, fax, and DoD Safe for record requests and review.
• Gain exposure to various investigation contracts, broadening experience.

Benefits

• flexible time off benefit
• robust learning resources
• competitive compensation
• competitive benefits
• learning and development opportunities
• comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits
• $50 monthly internet stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level