General Clerk II
About The Position
This position involves a variety of clerical duties to support operations. Key responsibilities include managing records through copying, scanning, faxing, and filing. The role requires creating and updating work orders in systems like Maximo, ordering supplies, and processing requests and invoices. Additionally, the General Clerk II will handle customer calls, perform data entry, assist with time entry, and support various administrative tasks. A significant aspect of the role involves scheduling appointments for meter services and assisting with the closing of work orders, including entering contractor job information. The position is subject to federal Drug & Alcohol safety regulations.
Requirements
- Demonstrated computer skills and knowledge of the word processing and spreadsheet applications
- Demonstrated ability to work effectively with internal and external customers
- Good oral and written communication skills
- Ability to process larger volumes of data within strict deadlines
- Knowledge of SAP
- Must pass clerical test on record
- Must type a minimum of 30 wpm
- D.O.T. drug testing is a requirement for this position
Responsibilities
- Copy, Scan, Fax, and File various record types
- Create work orders in the work management system (WMS) (Gate boxes, etc.)
- Casbuilt completed work orders in the Work Management System (Maximo, etc.)
- Order office supplies and deliver UPS packets
- Handle internal and external customer calls
- Process Check requests
- Process various invoices (SAP, Shopping Carts, dig safe, etc.)
- Perform other clerical duties as assigned (Remedy Updates, Corporate Bulletins, Job Postings, Data Entry, Patch inspections, assist in work packet creation, etc.)
- Time entry
- Assist employees of higher grade as required
- Make outgoing calls to customers to schedule Meter Set Compliance and Meter Protection appointments
- Casbuilt all jobs requested by supervisors including Leaks, Mains and Service and Miscellaneous work
- Print survey books
- Create all work orders for meter set compliance and Survey 123 entries
- Assist with closing out of CMS atmospheric corrosion work orders; and enter job information provided by contractors each week into the construction database
- Assist in time entry processes
- Assist in end of year clothing and boot allowance transfers for C&M, CMS
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
