General Clerk II

ServiceSource, Inc. • Baltimore, MD

5d • Onsite

About The Position

This position requires familiarity with the terminology of the office unit. The General Clerk selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals. The clerical steps often vary in type or sequence, depending on the task. Recognized problems are referred to the supervisor. Possesses solid working knowledge of subject matter. Handles moderately complex issues and problems and refers more complex issues to higher level staff.

Requirements

• High School Diploma, or General Educational Development (GED) required.
• Experience in operating various mailroom machines required.
• Ability to perform routine tasks on special class mail as well as routine and repetitive tasks for long periods with minimum supervision.
• Must be able to stand, reach, and walk for long periods of time.
• Ability to make minor decisions regarding mail issues/questions.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
• Ability to add and subtract two-digit numbers, multiply, and divide with 10's and 100's.
• Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Basic ability to operate a computer using Microsoft Office software and accountable mail tracking system. Basic typing skills.

Nice To Haves

• One-year experience in work related field preferred.
• Prior experience working in a mail center preferred.
• Knowledge of US Postal regulations in the process of dealing with incoming, outgoing, certified, registered, insured, and express mail preferred.

Responsibilities

• Performs tasks associated with mail processing and distribution.
• Sorts and collates incoming mail for distribution and dispatches outgoing mail.
• Places mail in proper buckets/tubs for dissemination.
• Receives outgoing mail and applies correct postage.
• Maintains postage records and updates filing, inventory, mailing and database systems.
• Perform x-ray scan using an x-ray machine to scan all mail and packages for security of customers if required by contract. If required at site, pull bags to be sent at the end of the day.
• Follow HAZMAT procedures for handling potentially hazardous mail.
• Process unidentifiable mail by opening and reading mail so appropriate distribution can be completed.
• Process machinable mail (folding, inserting, sealing, and opening) as needed.
• Perform other job related duties as assigned.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• An Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED