General Cleaning and Preventative Maintenance (GCPM) - Residence Inn, Frederick, MD

Plamondon Companies Master • Frederick, MD

6d • Onsite

About The Position

The Maintenance position is responsible for performing all maintenance and repairs needed on the property. This includes but is not limited to air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, pool operations, and general building maintenance. The role involves troubleshooting and repairing equipment, performing preventative maintenance, conducting property inspections, maintaining inventory, and ensuring safety and security protocols are followed. Additionally, the position requires excellent guest service skills, responding to guest needs professionally and promptly, and complying with quality assurance standards.

Requirements

• High School Diploma or equivalency and a technical background preferred.
• At least 2 years of related work or hotel engineering/maintenance experience.
• Prior experience in general maintenance, exterior and interior surface preparation, and painting.
• Ability to perform the physical aspects of the job including sitting, bending, climbing, standing, reaching and walking for up to 90% of the workday and lifting and carrying up to 60 lbs.
• Perform engineering-related duties and mid-level troubleshooting of all hotel Mechanical, Electrical, and Plumbing systems.
• Certified pool operator and ServSafe certification.
• Must meet applicable state and federal certification and/or licensing requirements.
• Excellent analytical, interpersonal, communication and organization skills.
• An independent thinker, able to make decisions based upon information gathered from appropriate resources.
• Must possess a valid driver’s license, proper insurance coverage, and a clean driving record for business related travel.

Nice To Haves

• Technical background

Responsibilities

• Troubleshoot and perform basic repair on all types of equipment, plumbing, electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, replace electrical switched and outlets, and program TVs.
• Install, maintain, and repair items as needed.
• Perform preventative maintenance in a timely manner and document in the appropriate system.
• Perform daily property walk-through inspections to ensure there are no areas requiring immediate attention.
• Maintain the building and property by keeping maintenance areas and equipment clean, well-organized, and properly stocked inventory.
• Maintain all preventative maintenance records and logs using a computer management system or required systems.
• Provide periodic maintenance inventory updates to management when requested or required.
• Maintain daily logs of operation, maintenance, and safety activities, including test results, instrument readings, and details of equipment malfunctions and maintenance work.
• Fix minor plumbing problems such as unclogging drains, plunging toilets, and repairing leaky spigots and faucets using appropriate techniques.
• Maintain pool operations in compliance with county health department regulations.
• Follow company and department safety and security policies and procedures.
• Report all guest and associate incidents and accidents to management immediately.
• Complete appropriate safety training and certifications to perform work tasks, including Certified Pool Operator Training.
• Maintain proficiency in Fire Alarm/Safety and emergency power systems.
• Ensure that all flammable materials are stored in OSHA and EPA approved containment devices.
• Follow property specific procedures for handling emergency situations.
• Participate in developmental problem solving teams.
• Protect company tools, equipment, machines, or other assets.
• Wear proper non-slip shoes that comply with uniform standards.
• Follow Hazardous Material Management Program procedures for handling and disposing of chemical, fertilizers, pesticides, blood borne pathogens, etc. including using Material Safety Data Sheets (MSDS).
• Ensure safe passageways in the event of inclement weather.
• Maintain awareness of undesirable persons on property premises.
• Address guests’ service needs in a professional, positive, and timely manner, providing special assistance to individuals with disabilities.
• Continually demonstrate a professional demeanor toward each and every guest.
• Respond to all guest complaints promptly and, if cannot remedy the situation, let the proper people know.
• Comply with quality assurance expectations and standards by working in a neat, organized, and efficient manner.
• Complete all maintenance or repair assignments in a timely, safe and professional manner.
• Perform as a team member and support co-workers and The Plamondon Companies’ policies.
• Respond properly in emergency situations and complete assignments under pressure.
• Respond politely to guests, co-workers, management, and the general public.
• Professionally and effectively represent The Plamondon Companies in the business community and to the general public.
• Perform other duties as assigned by Management (e.g. tasking custodial duties).

Benefits

• Willingness and ability to work in other hotels operated by Plamondon Hospitality Partners.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED