Perform scheduled preventative maintenance in guest rooms, meeting rooms, and/or public spaces as required. This includes tasks such as flipping/inspecting mattresses and box springs, assembling bed frames, vacuuming, spot cleaning carpets and upholstery, dusting, touch-up painting and furniture repair. Ensure all necessary hardware and appliances are present and in working order, replace light fixtures, and inspect and repair grout and caulking. Maintain and repair all guest rooms in accordance with property room preventative maintenance procedures and standard guidelines. Perform miscellaneous minor repairs like tightening toilet seats, changing light bulbs, and patching holes in walls. Conduct general cleaning of all guestroom surfaces including tubs, wall tile, hard floors, walls, windows, and mirrors. Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager/supervisor. Follow all company safety and security policies and procedures, report accidents, injuries, and unsafe work conditions, and complete safety training. Adhere to all company policies, maintain a clean and professional appearance, protect company assets, and ensure confidentiality of proprietary information. Welcome and acknowledge guests according to company standards, anticipate and address guest needs, and develop positive working relationships. Ensure adherence to quality expectations and standards. This role requires reaching overhead and below the knees, bending, twisting, pulling, stooping, and moving/lifting objects up to 50 pounds independently, and assisting with objects over 50 pounds. The position also requires standing, sitting, or walking for extended periods.
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Career Level
Entry Level
Education Level
High school or GED