HD General Administrative Assistant II
About The Position
The Fairfax County Health Department is seeking a dynamic, highly motivated individual to become a member of our Health Services Clinical Team. Working with an administrative team, this position processes clients into various health clinics based on services provided and requested. To be successful, must be able to resolve problems quickly and efficiently, maintain excellent working relationships, possess excellent verbal and written communication skills, attention to detail, manage time sensitive tasks and have the ability to work independently. Under supervision, provides day to day administrative support to the assigned district clinic office. Greets and registers clients, promptly answers incoming telephone calls, and responds to client inquiries and requests for information. Accurately enters data and information into appropriate databases, schedules appointments, files, and processes/distributes mail accordingly. Works with other clinic administrative support team and performs other general office duties. The assigned functional areas of the position are general office administration, receptionist/public contact, and/or information systems/software.
Requirements
- High school graduation and one year of experience providing administrative support in the assigned functional area(s).
- Valid driver's license.
- Cardiopulmonary Resuscitation (CPR) certification (Required within 60 days).
- Automated External Defibrillator (AED) certification (Required within 60 days).
- Must complete a criminal background check, Child Protective Services Registry check, driving record check, and sanction screenings.
- Ability to report for duty during inclement weather and/or other emergencies.
- Ability to read and comprehend relevant documents.
- Ability to process and integrate simple data.
- Ability to establish and maintain effective working relationships with both external and internal contacts.
- Basic skills in the use of Microsoft Word.
- Basic skills in the use of applicable Microsoft software.
Nice To Haves
- At least two or more years of experience providing administrative support in a high-volume health clinic or medical health care setting.
- Experience with medical billing, database maintenance, filing systems, and scheduling.
- Experience utilizing electronic medical records systems.
- High level of integrity and discretion in handling confidential information.
- Excellent customer service skills with the ability to interact in a friendly, service-oriented, and professional manner with internal and external customers.
- Ability to work independently and in a team environment.
- Proactive.
- Exercise good judgment.
- Use critical thinking skills.
- Highly organized.
- Exceptional interpersonal skills.
- Ability to effectively communicate, both orally and in writing.
- Ability to manage multiple tasks simultaneously.
- Proficiency in the use of Microsoft Office Suite and other software applications.
- Bilingual in English and another language.
Responsibilities
- Processes clients into various health clinics based on services provided and requested.
- Resolves problems quickly and efficiently.
- Maintains excellent working relationships.
- Greets and registers clients.
- Promptly answers incoming telephone calls.
- Responds to client inquiries and requests for information.
- Accurately enters data and information into appropriate databases.
- Schedules appointments.
- Files documents.
- Processes and distributes mail.
- Works with other clinic administrative support team.
- Performs other general office duties.
Benefits
- Promotional rules apply for current Fairfax County Government and Fairfax County Public Schools employees.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
