Gateway Center Administrative Assistant

University of Arkansas System•Batesville, AR

1d•Onsite

About The Position

The Gateway Center Administrative Assistant is responsible for warmly welcoming students and guests to the UACCB Gateway Center. In addition, the position involves assisting with the coordination of Gateway Center activities, including credit and non-credit educational classes, scheduled tours, and community events. The role also includes managing Workday tasks—such as requisitions, purchase orders, and expense reports—for the Gateway Center and UACCB Facilities and Auxiliary Services. Additional responsibilities include office coordination and support; researching and preparing special reports and developing presentations; and performing other duties as assigned by the supervisor.

Requirements

Knowledge of customer service principles.
Knowledge of office management; strong organizational skills.
Knowledge of computers and computer software applications.
Microsoft Excel
Canva
Artificial Intelligence comfortability
Knowledge of event planning and management.
Exceptional Interpersonal Communication: Ability to provide a high level of customer service when warmly welcoming a diverse population of students, faculty, and community guests.
Public Presentation and Tour Guidance: Skill in delivering clear, engaging presentations and leading informative tours to educate the public on Gateway Center activities and educational programs.
Administrative and Office Management: Proficiency in coordinating daily office operations, including scheduling, maintaining complex calendars, and managing office logistics.
ERP and Financial Systems Navigation: Demonstrated skill in using Workday or similar enterprise systems to accurately process requisitions, purchase orders, and expense reports.
Event Coordination and Logistics: Experience in the logistical planning of campus events, including non-credit classes and community activities, ensuring all setup and support needs are met.
Data Organization and Reporting: Ability to gather information, conduct research, and compile data into professional reports and visual presentations using tools like Microsoft Excel, PowerPoint, or Canva.
Conflict Resolution and Problem Solving: Skill in addressing guest inquiries and resolving issues with a helpful and professional attitude to maintain a positive environment.
Multi-Tasking and Time Management: Demonstrated ability to prioritize competing tasks, such as managing a front desk while simultaneously processing financial documents or planning upcoming tours.
Ability to greet the public with a warm, caring, and helpful attitude.
Ability to prepare, present, and review oral and written information and reports.
Ability to research and analyze related work program information.
Ability to develop, recommend, interpret, and apply policies and procedures.
Ability to analyze financial records and prepare reports.
Ability to plan, organize, and direct the work of others.
The formal education equivalent of a high school diploma.

Nice To Haves

Experience in agriculture, logistics, and/or heavy equipment operations.

Responsibilities

Greeting Students and Guests: Provides general answers to questions from students, community members, and other visitors.
Support of Gateway Center Activities: Assists with the logistical coordination of various Gateway Center activities, including credit and non-credit educational classes, scheduled tours, and community events.
Workday Tasks: Responsible for creating and maintaining requisitions, purchase orders, spend authorizations, expense reports and other Workday related tasks for both the Gateway Center and Facilities/Auxiliary Services.
Office Coordination and Support: Provides comprehensive office coordination and administrative support to ensure the efficient daily operation of the Gateway Center.
Researching and Preparing Special Reports: Provides assistance to the Gateway Center Director and staff/faculty in researching and preparing reports.
Personnel Supervision: May supervise part-time “extra help” and student workers.
Other Duties: Performs other duties as assigned.