Gatehouse Security Officer

Erickson Senior Living • Springfield, VA

1d • Onsite

About The Position

As a Gatehouse Officer, you’ll take the lead at the entrance—welcoming residents, guests, and team members with top-notch customer service while helping keep our community safe and secure. In this role, you’ll check in visitors, manage gate traffic, and ensure everyone is properly documented. You’ll hand out parking passes and give clear, helpful directions so guests can easily find their way. You'll also assist the security officers in guiding emergency responders exactly where they need to go - making a real impact when it matters most!

Requirements

• Must be at least 18 years old
• Current and valid driver’s license required (must have good driving record)
• Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Nice To Haves

• Prior experience as a Security Gatehouse Officer preferred

Responsibilities

• Acknowledge visitors, provide a pleasant greeting, and offer assistance as needed to all persons entering the community
• Screen all vehicle and pedestrian traffic entering the community
• Provide proper parking passes, maps, and instructs visitors to park in appropriate spaces
• Document all visitors and vendors/contractors via the standard gatehouse log
• Inform the security and emergency services supervisor of any inspectors, government representatives, process servers, and law enforcement attempting to enter the community
• Complete thorough and detailed incident reports using our online report system
• Maintain strict confidentiality regarding all information pertaining to protected health information or any other sensitive or confidential information obtained while employed by or pertaining to the company, its employees, business information, or residents

Benefits

• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed