Gatehouse Officer 7a-7p

Erickson Senior Living•Eagle, TX

12d•Onsite

About The Position

The Gatehouse Officer staffs the Gatehouse entrance at Eagle’s Trace, greeting visitors and providing customer service and hospitality while supporting a safe and secure community. The role screens incoming vehicle and pedestrian traffic, provides visitors with parking passes and maps, records visitor and vendor activity, and reports specified arrivals to the security and emergency services supervisor. The officer also prepares detailed incident reports and maintains strict confidentiality of protected health information and other sensitive information.

Requirements

Must be at least 18 years old.

Nice To Haves

Prior experience as a Security Gatehouse Officer.
A current and valid driver’s license.

Responsibilities

Acknowledge visitors, provide a pleasant greeting, and offer assistance to people entering the community.
Screen all vehicle and pedestrian traffic entering the community.
Provide parking passes and maps, and direct visitors to appropriate parking spaces.
Document visitors, vendors, and contractors in the standard Gatehouse log.
Inform the security and emergency services supervisor when inspectors, government representatives, process servers, or law enforcement attempt to enter the community.
Complete thorough and detailed incident reports using the online reporting system.
Maintain strict confidentiality of protected health information and other sensitive or confidential information concerning the company, its employees, business information, or residents.

Benefits

Medical, dental, and vision packages.
Annual reimbursement for qualified wellness expenses.
Personal health coaching and telemedicine options.
Paid time off plans.
Company-paid volunteer hours for eligible team members, in accordance with applicable state law.
401(k) for team members age 18 and over, with a 3% company match.
Onsite medical centers providing wellness visits and sick care for team members age 18 and over.
30% discount on food and drinks at onsite dining venues, plus discounted healthy-choice meals.
Growth opportunities as the company opens new communities and expands existing ones.
Flexibility and work-life balance.
Opportunities to learn and grow.