Gas Work Coordinator

Duke Energy Corporation•Charlotte, NC

1d•Hybrid

About The Position

The Gas Work Coordinator manages orders and operational planning and coordination for CFOT, CFOC, Measurement, and System Integrity, including assigning and managing contractor work. The role also handles calls requiring research and follow-up, using judgment and problem-solving skills to resolve issues in a timely manner. The coordinator works with government agencies, company personnel, operations teams, resource center inventory personnel, and community resources to coordinate work, support field operations, maintain records, and ensure service and compliance commitments are met. This is a hybrid mobility position with 5–15% travel. The position is not represented by a union and does not offer visa sponsorship. Relocation assistance is not provided.

Requirements

Associate degree and 1 year of related work experience.
In lieu of an associate degree and 1 year of related work experience, a high school diploma/GED and related work experience are accepted; the amount of experience is not specified in the posting.
Ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Ability to work additional hours as needed.
Ability to meet the stated sedentary work demands, including occasional movement of objects weighing up to 10 pounds.
Vision and hearing acuity for communication with others.

Nice To Haves

Familiarity with CFO, TFO, and System Integrity standards and practices.
Proficiency with Microsoft Suite products and an email system.
Demonstrated ability to manage emergency situations calmly and effectively.
Demonstrated analytical and problem-solving skills.
Familiarity with Maximo, GSA, Service Suite, SAP, or other related computer information systems.

Responsibilities

Coordinate with local, state, and federal government on pre-construction, repairs, locates, permits, and encroachment documents for O&M, Measurement, and System Integrity.
Keep Maximo current based on completed pre-work.
Work with Ops Techs and Ops supervisors on jobs requiring more technical and deeper gas system knowledge.
Assign and coordinate work for internal resources, crews, and individuals.
Work with Scheduling & Operations Supervisors to resolve operational service issues and scheduled work orders.
Communicate with company personnel and community resources, including police, fire, and medical services, to ensure an appropriate response.
Ensure compliance dates are met, including Grade 2 leaks and re-checks, paints, valves, SI, and exposed mains.
Coordinate timely ordering and delivery of materials and supplies with Resource Center inventory personnel.
Assign same-day service orders.
Monitor field staffing requirements and availability when making daily assignments.
Balance Service Technician workloads.
Monitor technician and order progress and status.
Monitor scheduled orders to ensure commitments are met.
Monitor and re-optimize workloads when the operational environment changes.
Make manual schedule adjustments when conditions change.
Assist and support field personnel in addressing and resolving problems.
Demonstrate individual leadership skills.
Perform other related duties as required.