Gas Tech, Customer Service Field

One Gas•Oklahoma City, OK

1d•Onsite

About The Position

Perform work related to non-contact customer service orders, line locating, and leak survey (where applicable). Drive and maintain company vehicle. Load, unload, and operate tools and equipment. Assist with pipeline locating using conductive, inductive and mark by measurement. Complete Line locating procedures and maintain compliance with OKIE 811 law. Turn gas service off, remove meters, and install electronic reader transmitters (ERTs). Inspect, calibrate, maintain, and repair leakage survey tools and equipment as applicable. Patrol and maintain pipeline markers. Complete encroachment investigations as applicable. Investigate non-contact customer related orders. Complete and update reports including: Equipment maintenance reports, Mileage reports, Time sheets, GIS Applications, Gas Leaks Work logs. Maintain various records including: Orders completed, Miles driven, Customer information, Leak record information and maintenance work orders, Meter inventory, Leak classifications. Install, program and troubleshoot electronic reader transmitters (ERTs). Inspect, calibrate, maintain, and repair leakage survey tools and equipment. Perform and assist with leakage surveys on pipelines as applicable. Regular and reliable attendance is required in performance of job. Employee may be required to perform additional duties as assigned.

Requirements

Working knowledge and training related to disconnects, and gas piping
Demonstrated ability in use, function, and maintenance of tools applicable to position
Experience with the application of basic arithmetic: addition, subtraction, multiplication, and division
Working knowledge of locating gas lines
Working knowledge of transmission and distribution pipeline system operations
Working knowledge of leakage survey procedures
Working knowledge and training relative to Customer service and safety procedures
Working knowledge and training relative to Customer service emergency procedures
Working knowledge and training relative to Use of electronic communications and Pragma CAD system (where applicable)
Working knowledge and training relative to Characteristics of natural gas
Basic customer service activities
Experience and knowledge of basic computer usage and applicable computer software
Demonstrated ability to read and interpret maps, blueprints, plats, atlas pages, pipe sizing tables, flow charts, house numbers, dials, gauges, work logs, service orders, and applicable operation and repair manuals
Demonstrated ability to read and write fluently in English
Minimum Applicable driver's license
Lift and/or move objects weighing up to 10 pounds 10 15 times a day; up to 20 pounds 15 20 times a day; up to 40 pounds 10 15 times a day; over 50 pounds 2 3 times a week
Climb ladders; stoop, kneel, and crawl on floors and bare ground to access, adjust, and repair gas fired equipment, meters, and equipment
React immediately to emergency situations to prevent injury to self and others
Smell odorant in natural gas
Able to operate tools and equipment required
Communicate and exchange information or instructions
Visual ability to perform job duties
Travel over uneven terrain including: mud, gravel, sand, rocks, ice, and snow
Walk, stand, kneel/stoop, and drive for extended periods
Push spud bar in ground and extract
Emergency call-out

Nice To Haves

Applicants must be authorized to work in the United States. ONE Gas does not provide immigration-related sponsorship for this role. This includes direct company sponsorship, entry of ONE Gas as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).

Responsibilities

Perform work related to non-contact customer service orders, line locating, and leak survey
Drive and maintain company vehicle
Load, unload, and operate tools and equipment
Assist with pipeline locating using conductive, inductive and mark by measurement
Complete Line locating procedures and maintain compliance with OKIE 811 law
Turn gas service off, remove meters, and install electronic reader transmitters (ERTs)
Inspect, calibrate, maintain, and repair leakage survey tools and equipment
Patrol and maintain pipeline markers
Complete encroachment investigations
Investigate non-contact customer related orders
Complete and update reports (Equipment maintenance, Mileage, Time sheets, GIS Applications, Gas Leaks Work logs)
Maintain various records (Orders completed, Miles driven, Customer information, Leak record information and maintenance work orders, Meter inventory, Leak classifications)
Install, program and troubleshoot electronic reader transmitters (ERTs)
Perform and assist with leakage surveys on pipelines
Regular and reliable attendance is required
Perform additional duties as assigned