Gas Service Technician

City of Rocky MountNc, NC
Onsite

About The Position

This position performs difficult technical duties in the provision of natural gas distribution system customer field services, utility locating, and regulatory inspections. The work consists of related technical duties. Inclement weather conditions contribute to the complexity of the position. The purpose of this position is to perform field service duties and locate underground utilities. Success in this position contributes to the provision of natural gas utilities for system customers and to the safe excavation of utility lines.

Requirements

  • Knowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to basic skills typically associated with a high school education.
  • Sufficient experience to thoroughly understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
  • Possession of or ability to readily obtain a valid driver’s license issued by the State of North Carolina for the type of vehicle or equipment operated.
  • Knowledge of the installation and repair of gas meters, service lines, and mains.
  • Knowledge of job-related safety practices and procedures.
  • Knowledge of job-related tools and equipment.
  • Knowledge of the operation of utility location equipment.
  • Knowledge of utility location policies and procedures.
  • Skill in analyzing problems and identifying solutions.
  • Skill in preparing clear and accurate reports.
  • Skill in establishing cooperative and productive working relationships.
  • Skill in setting priorities for completing projects.
  • Skill in performing mathematical calculations.
  • Skill in interpersonal relations.
  • Skill in oral and written communication.
  • Skill in operating computers and other standard office equipment.

Nice To Haves

  • Required to develop proper job knowledge and skills and satisfactorily obtain operator qualifications for the Gas Service Technician II position within 3 years of the date of hire to be promoted to Gas Service Technician II.

Responsibilities

  • Responds to all natural gas customer requests for service (including turn-offs, turn-ons, setting meters, and relighting pilots).
  • Installs, removes, and reads residential and small commercial gas meters and pressure regulators.
  • Responds to reports of natural gas odors, leaks, and damaged natural gas lines, assessing conditions and taking appropriate action to safely initiate repair and restoration of service.
  • Identifies, diagnoses, and repairs external leaks on gas meter sets.
  • Locates and marks-out (paint/flag) underground natural gas facilities and fiber optic cables.
  • Uses Web Ticket Manager System software and updates related records.
  • Maintains locate equipment, maintenance supplies, and assigned vehicle.
  • Performs required inspections of the natural gas distribution system, including valves, cathodic protection system, hazardous pipe crossing, casing, and odorization inspections.
  • Performs various system leak surveys.
  • Performs other related duties as assigned.
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