Garage Porter

LAZ Parking Chicago•Chicago, IL

1d•Onsite

About The Position

The Garage Porter / Custodian is responsible for ensuring garages and surface lots are maintained and cleaned on a daily basis. Interface with customers, handle disputes, provide effective communication between departments, co-workers, customers and clients.

Requirements

Strong customer service experience.
Impeccable attention to detail.
Proficient in basic math.
Communicate professionally and effectively.
A team player.
Capable of working in an unsupervised setting.

Nice To Haves

Parking industry experience is preferred but not required.
Dynamic. You’re charismatic, full of energy, and happy to help in any way you can.
Dependable. Responsible is your middle name. You never disappoint because it’s not in your nature.
Good under pressure. You don’t fold and get overwhelmed easily.

Responsibilities

Ensure garages and surface lots are maintained and cleaned on a daily basis.
Responsible for general maintenance of the garage and surface lots – sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, changing light bulbs, painting etc.
Assist with snow removal and management of winter upkeep (managing sidewalks and garages) if applicable.
May need to operate garage/floor sweeper and scrubber to ensure floors are clean and safe.
Responsible for ensuring all daily duties on maintenance checklist are completed efficiently and timely.
Greet customers using name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
Provide vehicle assistance to customers in garages and surface lots.
Assist customers as needed over intercom system, in lobbies, lanes, and in the parking office.
Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
Assist with cashiering functions as needed.
Perform other duties as assigned.