Garage Porter & Lot Attendant
About The Position
The Garage Porter/Lot Attendant is responsible for ensuring garages and surface lots are maintained and cleaned on a daily basis. This role involves interfacing with customers, handling disputes, and providing effective communication between departments, co-workers, customers, and clients. The position requires a high school diploma or GED (preferred but not required) and experience in general facility maintenance, cash handling, and customer relations. The ideal candidate will possess strong communication skills, flexibility to work across multiple locations, and the ability to work independently and make sound decisions.
Requirements
- Driver's license is required, minimum of 2 years
- Experience with general facility maintenance required.
- Experience with cash handling required.
- Experience in customer relations.
- Ability to communicate professionally and effectively.
- Willingness to be flexible, work multiple facility locations.
- Ability to handle challenging and at times, emotionally charged situations.
- Must be able to work unsupervised.
- Ability to speak, read, and comprehend the English language.
- Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
- Demonstrates a sense of urgency and timeliness.
- Excellent team building and interpersonal skills.
Nice To Haves
- Parking industry experience is preferred but not required.
- High school diploma or GED preferred but not required.
Responsibilities
- Ensure garages and surface lots are maintained and cleaned on a daily basis.
- Responsible for general maintenance of the garage and surface lots – sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, changing light bulbs, painting etc.
- Assist with snow removal and management of winter upkeep (managing sidewalks and garages).
- Responsible for ensuring all daily duties on maintenance checklist are completed efficiently and timely.
- Greet customers using name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
- Provide vehicle assistance to customers in garages and surface lots.
- Assist customers as needed in lobbies, lanes, and in the parking office.
- Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
- Perform cashiering duties after the morning cashier is off shift.
- Perform other duties as assigned.
- Monitor supplies; inform management of shortages in supplies.
- Maintain clean and safe environment in the storage area.
- Report to MOD on a daily basis.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
