Garage Porter

The Florida PanthersSunrise, FL
Onsite

About The Position

The Garage Porter is responsible for supporting the efficient and seamless operation of the parking facility while providing a level of service that exceeds customer and client expectations. Based on the specific needs of each location, Garage Porters perform general maintenance and repairs on parking equipment and related facilities. The Garage Porter collaborates closely with the Senior Parking Manager, Parking Ambassadors, and Facilities Director to ensure operational and service standards are consistently maintained.

Requirements

  • High school diploma or GED required
  • Valid driver's license required
  • Prior experience performing general repairs and maintenance duties
  • Basic proficiency in the safe use of power tools; familiarity with various types of parking-related equipment and machinery
  • Basic technical education or training
  • Strong organizational skills with excellent attention to detail
  • Excellent verbal communication skills; must be friendly, level-headed, cooperative, and capable of working independently

Responsibilities

  • Assist with the installation and removal of signage, litter collection, and garbage disposal
  • Represent the organization appropriately when accidents or incidents occur within the facility
  • Coordinate with property security as needed regarding garage- or parking-related concerns
  • Assist with the repair and maintenance of damaged gate arms
  • Provide direct, face-to-face customer service, ensuring that guest satisfaction remains a top priority
  • Maintain a clean, organized, and hazard-free work site in accordance with location-specific requirements, using the appropriate equipment provided
  • Maintain responsibility for and proper control of the tools and equipment necessary to perform assigned duties
  • Communicate with Ambassadors or Senior Parking Manager regarding matters relevant to parking operations
  • Document all issues and incidents and promptly report them to an Ambassador
  • Serve as a front-line representative of the organization, recognizing the importance of this role in the overall guest experience
  • Wear the required uniform while on duty and maintain a neat, professional, and well-groomed appearance
  • Complete additional projects, tasks, and event-related assignments as directed
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