Garage Door Technician

PDQ Door • Waterville, ME

5d • Onsite

About The Position

PDQ Door Company is hiring a full-time Garage Door Technician at its Waterville, Maine location. The technician maintains and repairs the company’s commercial and residential products, including garage doors, dock equipment, and related systems, while working to manufacturer specifications and ensuring customer satisfaction. The role includes work at the warehouse and job sites, potentially in all weather conditions and in a non-climate-controlled environment.

The technician works independently and collaboratively in a fast-paced environment, follows scheduled appointments, documents work and payments, maintains truck inventory, and helps provide a safe and healthy work environment. Experience is preferred, but the company is willing to train someone with construction experience.

Requirements

• Must be at least 18 years old.
• Experience is preferred; the employer is willing to train someone with construction experience.
• Must possess a valid driver’s license.
• Must have an acceptable motor vehicle record to be added to the company’s auto insurance policy.
• Must pass pre-employment screening, including a drug test and background check.
• Must have dependable transportation to and from the base office location.
• Ability to learn, solve problems, and pay close attention to detail.
• Customer service-oriented mindset and adaptability to a changing work environment.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong communication and interpersonal skills.
• Ability to frequently sit, stand, bend, and lift up to 75 pounds, and to work at elevated heights on ladders and lifts.

Nice To Haves

• Five or more years of garage door installation or service experience.
• Welding certification or experience.
• OSHA 10 certification.
• First aid certification.
• CPR certification.

Responsibilities

• Service commercial and residential garage door products and related systems according to manufacturer specifications, ensuring customer satisfaction.
• Identify and repair mechanical and electrical failures.
• Perform preventive maintenance services.
• Maintain inventory on the company truck and understand the proper use of parts and tools.
• Document services performed, amounts owed or paid, and outstanding items needed to complete jobs.
• Maintain a safe, secure, and healthy work environment at the warehouse and job sites.
• Arrive on time according to schedules and customer appointments.

Benefits

• Competitive hourly pay.
• Medical, dental, and vision insurance with multiple plan options.
• Short-term and long-term disability coverage.
• Employer-paid life insurance with buy-up options.
• Accident care coverage.
• Hospital indemnity coverage.
• 401(k) with employer match.
• Generous paid time off.
• Paid holidays.
• Team member recognition and reward programs.
• Employee discount on products and services.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed