Garage Door Sales/Technician

Guild Garage Group•Reno, NV

7d•Onsite

About The Position

This role blends mechanical aptitude with sales or consultative experience, focusing on diagnosing and fixing technical issues on residential and commercial garage doors. Responsibilities include installations, maintenance, repairs, customer engagement, upselling, record-keeping, and collaborating with the team. Safety rules and best practices, including ladder work and lifting up to 75+ lbs, are paramount.

Requirements

Minimum 1 year of sales experience (outside/inside or consultative) — able to close, negotiate, explain value.
Comfortable with mechanical work or technical troubleshooting. Previous exposure to installation or repair work a big plus.
Physical readiness: lifting, climbing ladders, working with tools, being hands-on.
Strong communication skills: clear, professional, patient, able to adapt to different customers.
Organized, able to juggle tasks, time manage well.
Basic education: high school diploma or equivalent.
Valid driver’s license, clean motor vehicle record.

Nice To Haves

Previous exposure to installation or repair work a big plus.
Additional credentials (relevant trade, certifications) are helpful.

Responsibilities

Diagnose and fix technical issues on residential & commercial garage doors (springs, cables, openers, panels, commercial doors, etc.)
Handle installations, maintenance (we use detailed inspections like 24-point safety checks) and repairs to high standards.
Engage with customers: understand their needs, explain solutions, offer options, and help them pick the best door/opening system or component for their home or business.
Upsell and recommend premium or additional services/products when it adds real value.
Keep accurate records: what you did, why, photos/notes, so quality and safety are maintained and follow-ups run smoothly.
Collaborate with your team for scheduling, coordinating larger installs, or emergencies.
Uphold all safety rules and best practices. Ladder work, lifting up to 75+ lbs, tool handling are part of the work.