GAP Administration Processor

Wings Credit Union•Colorado Springs, CO

1d•Onsite

About The Position

The GAP-Administration Processor will focus primarily on the Indirect department's Dealer Guaranteed Asset Protection (GAP) Refund process. The primary focus of this position will be the distribution and data entry of Indirect Dealer GAP Contract cancellations to the GAP Providers and selling Dealers, the balancing of GLs and the processing of refund checks. In addition, the Gap-Administration Processor will track, document, and assist with collection activity on aged, unresolved refunds due. This entails processing an average of 800 new GAP cancellations for up to $400,000.00 per month in addition to all aged/unresponsive dealer cancellations what will need to be collected on.

Requirements

High School Diploma/G.E.D., required
4+ years' general lending, loan, or equivalent work experience, required
3+ years Consumer lending processing, accounting or auto dealer financing, required
Knowledge of Indirect Lending practices, policies, and procedures.
Attention to detail and mathematical accuracy.
Ability to recognize and mitigate potentially fraudulent activity using available tools (i.e. Fraud Shield).
Knowledge of the Microsoft office suite with particular focus on Microsoft Excel.
Knowledge of loan documentation.

Nice To Haves

1+ years' GAP experience, preferred
1+ years' quality control experience, preferred
1+ years' collections experience, preferred
Understanding of regulatory demands relevant to indirect lending preferred.
Symitar / Akcelerant experience. (preferred)
Knowledge of Ent lending systems. (preferred)

Responsibilities

Coordinates Indirect GAP cancellations through both the Dealer and Provider.
Track and Audit GAP refunds, Balance GLs and Process Checks
Collect outstanding Gap Cancellations from Indirect Dealer.
Answer member/dealer questions and resolve issues.
Research Gap policies/documents and cancellation discrepancies.
Adjust/Balance General Ledgers.
Deposit/Cut Checks/ Transfer funds for Gap refunds to current and prior members.
Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act.