Gaming Surveillance Technician

Muckleshoot Indian Tribe•Auburn, WA

7d•Onsite

About The Position

Under general supervision, performs technical work analyzing, maintaining, and repairing the servers, networking, and camera equipment used to observe on-site gaming operations and related activities for the Tribal Gaming Commission. This role is crucial for ensuring the continuity and compliance of the surveillance system.

Requirements

High school diploma or GED equivalent.
Three (3) years’ experience installing, repairing and maintaining CCTV systems, camera installation, server administration and/or network related equipment.
Networking fundamentals training or experience.
Basic server administration.
Must be able to pass a background investigation.
Must meet the criteria for a gaming license.
Must pass a drug and alcohol test.
Skilled in attention to detail.
Skilled in use of independent judgment.
Skilled in working independently.
Skilled in communicating both verbally and in writing.
Skilled in following oral and written instruction.
Skilled in customer service.
Skilled in adapting to changes in workload.
Skilled in prioritizing work.
Skilled in operating standard office equipment, personal computers, and other electronic equipment as it relates to the performance of work.
Skilled in configuring Surveillance network, any attached peripherals, and desktop hardware and software.
Knowledge of Computer, Electronic, Networking, and Video technologies and methodologies.
Knowledge of Honeywell Video Management Systems.
Knowledge of basic computer, networking, video and electronic troubleshooting techniques.
Knowledge of General office principles and practices.
Knowledge of gaming practices and procedures (table games and video gaming devices).
Knowledge of basic legal processes.
Knowledge of interpersonal and human relations.
Ability to establish and maintain effective working relationships with diverse groups.
Ability to maintain confidentiality.
Ability to follow through and complete assignments.
Ability to take initiative.
Ability to maintain and keep up to date with gaming practices and strategies used in cheating games and devices.
Ability to acquire knowledge of specialized terminology relevant to position.
Ability to learn repair methods and become certified in applicable video and electronic equipment.
Frequently required to sit and talk or hear.
Occasionally required to walk, crawl, kneel, crouch, twist, push/pull and grasp.
Use hands to operate, finger repetitively, handle, or feel objects, tools, or controls.
Reach with hands and arms.
Must frequently lift and/or carry up to 50 pounds.
Occasional exposure to possible electrical shock.
Must be able to climb tall ladders, enter and exit crawl spaces and access ceilings and rooftops while performing portions of the job.
Specific vision abilities required include close vision and the ability to adjust focus.
A current and valid Washington State driver’s license is required at the time of appointment or at a time set by the Tribe.
Network and Server administration certifications may be required at the time of appointment or at a time set by the Muckleshoot Tribal Gaming Agency.

Nice To Haves

Certified in various video and electronic equipment

Responsibilities

Assures continuity of the surveillance system equipment for all users.
Repairs equipment hardware as necessary to ensure compliance with gaming compacts and internal controls.
Works closely with service vendors to ensure continuity of service.
Installs, configures, updates, maintains, and troubleshoots all surveillance servers, RAIDs, and switches, including installation of all operating systems and other necessary software.
Manually places, guides/pulls, and replaces feeder lines and cables through various building structures throughout the entire Casino(s) and Bingo Hall areas.
Researches products and applicability to the organizational environment.
Recommends changes in equipment to improve surveillance capabilities and to most effectively utilize Commission resources.
Programs IP assignments and network channels.
Assigns various levels of permissions to end users.
Confers with vendors; researches and evaluates equipment additions, replacements, upgrades and makes recommendations for purchase; purchases equipment as approved.
Maintains and keeps any CCTV equipment certifications (Digital, IP).
Stays up to date with new equipment technology and applies knowledge in real-world situations.
Provides technical assistance and advice to staff and managers.
Uses video cameras, computers and related electronic equipment to closely monitor and record activities in the Casino and Bingo properties.
Monitors and looks for unusual occurrences and deviations via CCTV from established procedures, controls and regulations.
Uses knowledge, skills, and abilities to interpret/evaluate unusual occurrences and deviations.
Uses communication tools to dispatch/advise Enforcement field agents and/or Casino operations of any required or unusual incidents on the Casino or Bingo properties.
Primary dispatcher of emergency services.
Uses information from incoming calls and observations to complete daily logs of all required and unusual activities.
Prepares detailed reports on all incidents and unusual occurrences and maintains any other applicable records, documents and files in accordance within departmental guidelines and other applicable rules.
Conducts all reviews of video or any special watches within departmental guidelines, or as directed by management.
Performs a wide range of office and field duties as needed, which may or may not be related to regular responsibilities, in commitment to community service and well-being of members.