GAMING COMMISSION REGULATOR

Syucan • El Cajon, CA

2d • Onsite

About The Position

In this role, you’ll help protect Sycuan’s assets and ensure fair play by investigating regulatory and criminal violations, auditing gaming devices, and supporting compliance with Tribal, State, and Federal gaming laws. You’ll work closely with casino management, law enforcement, and regulatory agencies to maintain a safe and secure gaming environment. The primary job purpose is to protect Sycuan's assets and ensure compliance with Tribal, State and Federal gaming laws, regulations, and internal controls.

Requirements

• High School Diploma or G.E.D.
• One (1) year any combination of higher education, relevant training or experience (related experience includes: regulatory, auditing or investigative)
• Working knowledge of State, Federal, and Local gaming regulations
• Working knowledge of casino procedures
• Interviewing, interrogation, investigative and report writing skills
• Ability to obtain, assemble, organize and evaluate information
• Ability to gather data and information and prepare accurate written reports
• Ability to evaluate crisis situations and make sound judgments
• Ability to effectively communicate with guests and team members
• Ability to prioritize and perform multiple tasks and assignments
• Ability to communicate effectively in the English language
• Ability to compose written documents in the English language
• Ability to complete forms, documents and written reports
• Ability to maintain professionalism and composure
• Ability to understand and follow verbal directives and written directions
• Ability to read, analyze and interpret general business periodicals, professional journals
• Proficiency with Microsoft Office software applications
• Ability to analyze data, establish facts, and draw valid conclusions
• Ability to maintain confidentiality
• Ability to accept constructive criticism
• Ability to appear for work on time
• Ability to walk and stand for up to eight hours at a time
• Ability to work in a smoking environment

Nice To Haves

• 2-5 years Gaming regulatory, auditing and/or law enforcement experience
• Multilingual

Responsibilities

• Ensures compliance with Tribal, State, and Federal gaming laws, regulations, and internal controls by investigating reports of regulatory and criminal violations, personal injury tort claims, collaborating with Casino personnel, Tribal Police, and appropriate outside agencies, gathering evidence, facts, witness statements and pertinent information, documenting facts and observations, and making recommendations for appropriate corrective action or changes in rules and/or procedures as needed.
• Protects the integrity of the investigations by summarizing investigative findings and conclusions, preparing written reports, and maintaining investigative files.
• Ensures all gaming devices are in compliance with State, Federal, and Local gaming regulations by conducting testing of gaming device software for verification of validity and authorized programming, collaborating with appropriate Slot Department personnel to ensure that all gaming machine certification requirements are met, and randomly auditing gaming-related documents or equipment for compliance with regulations and internal controls.
• Provides assistance to Casino Management by responding to customer disputes, volatile or hostile situations, emergency or life-threatening situations, disturbances, counterfeit money and/or fraudulent documents, and follow guidelines established by the Gaming Commission.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED