Game Room Student Assistant

University of Florida•Gainesville, FL
•Onsite

About The Position

The Game Room Student Assistant supports the operation of the Reitz Union Game Room. The role serves students and visitors, operates bowling-lane scoring and registration systems, handles payments, monitors and maintains equipment, and performs general maintenance and clerical tasks. Student employees also assist with emergencies and building evacuations, participate in required meetings and training, and represent the Reitz Union and the University of Florida by providing accurate information and campus resources. This position is for eligible, currently enrolled University of Florida degree-seeking students registered for at least 6 credit hours per semester. Students must maintain a 2.0 GPA and be able to commit to at least 10 hours per week. Registered students are employed part-time, up to 20 hours per week. Availability is needed during the stated weekday and weekend hours, including afternoons, evenings, and weekends. Pay is $15.00 per hour.

Requirements

  • Must be a current University of Florida degree-seeking student registered for at least 6 credit hours per semester.
  • Must be eligible to work on campus and employed through student Other Personnel Services (OPS) or Federal Work-Study (FWS).
  • Must maintain a 2.0 grade point average.
  • Must be able to commit to working 10 or more hours per week; registered students work part-time, up to 20 hours per week.
  • Must be available to work afternoons, evenings, and weekends within the listed availability schedule.
  • Must be able to occasionally lift up to 50 pounds.

Nice To Haves

  • Previous customer-service experience.
  • Proficient verbal and written communication skills.
  • Physical ability to perform minimum tasks related to bowling-equipment and machinery maintenance and repair.
  • Ability to handle credit-card transactions correctly.
  • CPR and First Aid certification, or willingness to obtain it.

Responsibilities

  • Respond to and assist with emergency situations and building evacuations according to department procedures or instructions from building management staff.
  • Provide professional customer service and act as an ambassador for Reitz Union areas and the University of Florida by sharing accurate information and campus resources.
  • Operate bowling-lane automatic scoring systems and registers, including handling money and credit-card transactions and staffing the front counter.
  • Repair bowling equipment and monitor the Game Room for vandalism and equipment functionality; report equipment failures to the manager on duty.
  • Perform general maintenance and clerical duties, including picking up trash, returning equipment to racks, cleaning the counter area, restocking forms, sharpening pencils, and answering phones.
  • Communicate shift problems, equipment failures, and other issues affecting Game Room operations to managers.
  • Provide shift reports covering daily activities, supplies used, and other relevant information.
  • Attend scheduled meetings, trainings, and evaluations and complete required training in a timely manner.
  • Maintain a productive, self-motivated, dependable work ethic and contribute in a fast-paced, team-oriented environment.
  • Perform other duties as assigned.
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