Game Day Supervisor at AT&T Stadium

ASM Global•Grapevine, TX

1d•Onsite

About The Position

The Game Day Supervisor is responsible for supervising assigned non-profit (NPO) groups, ensuring quality food and beverage service, and maintaining a safe, efficient, and guest-focused operation within a concession stand at AT&T Stadium. This role serves as the primary link between NPO groups and Legends management, ensuring compliance with company policies and delivering an exceptional fan experience.

Requirements

Must be at least 21 years of age.
Must possess a valid Food Handler’s Certificate and Alcoholic Beverage Commission (TABC) Certification.
Must be available to work all AT&T Stadium events, including nights, weekends, and holidays.
Ability to stand for extended periods, walk long distances, use hands to handle food and equipment, reach with arms, and lift/carry items up to 50 lbs.
Regularly required to sit, talk, hear; use hands to finger, and handle controls.
Frequently required to reach with hands and arms.
Specific vision abilities required by this job include close vision and the ability to adjust focus.

Nice To Haves

Previous experience in food & beverage operations, concessions, or supervisory roles preferred.
Strong leadership and organizational skills with the ability to multitask in a fast-paced environment.
Excellent communication and problem-solving skills.
Ability to work independently and collaboratively as part of a team.

Responsibilities

Serve as the first point of contact between assigned NPO groups and Legends management.
Ensure stands are properly staffed, food is prepared according to menu recipes, and operations meet Legends’ safety and efficiency standards.
Monitor product levels throughout the event to avoid shortages.
Conduct accurate pre- and post-event inventories, ensure proper cash handling and deposits, and enforce rules outlined in the NPO training manual.
Operate or oversee the operation of point-of-sale (POS) systems when needed, ensuring compliance with Legends service standards.
Provide outstanding customer service and resolve guest or staff issues quickly and professionally.
Assist in training, guiding, and motivating NPO groups to maintain operational excellence.
Ensure compliance with health, safety, food handling, and alcohol service regulations.
Maintain a clean, organized, and safe work environment at all times.
All other duties as assigned.