Gallery Director- Pacific Palisades

Jacques Marie Mage, Inc • Los Angeles, CA

3d • $80,000 - $90,000 • Onsite

About The Position

The Jacques Marie Mage Gallery Director is tasked with driving a culture of excellence by leading and developing a highly motivated team while ensuring an exceptional client experience that reflects the brand’s luxury heritage and craftsmanship. You will represent the Jacques Marie Mage brand story on the sales floor, engaging with clients to deliver personalized, high-touch service. In collaboration with the Retail Director, you will oversee store operations, sales performance, and brand representation, ensuring the gallery meets its business goals while maintaining the highest standards of service and aesthetics.

Requirements

• 3-5 years store management experience
• Experience in a luxury environment
• Proficient in Excel, Powerpoint, Microsoft Word, and Shopify
• Impeccable speaking and communication skills
• Maintains an entrepreneurial spirit and mentorship mentality
• Ability to work under pressure and multitask
• Experience working in a client based business

Nice To Haves

• Optician license is a plus

Responsibilities

• Lead by example to foster growth and development of retail teams to achieve Gallery goals
• Ensure daily Policy & Procedures and checklists are being adhered to
• Achieve KPIs: appointment business, conversion, ATV & UPT
• Strategic business analysis supported by weekly and monthly reporting to achieve results
• Drive performance through client experience & CRM
• Ensure consistent delivery of client experience
• Ensure operational excellence standards are adhered to
• Maintain gallery maintenance and aesthetic
• Manage T&A, scheduling, and payroll
• Manage inventory management and KPIs
• Maintain and ignite a positive team culture within the Gallery
• Ensure the team consistently represents JMM as a brand ambassador
• Exude brand and product knowledge through storytelling
• Identify key areas for improvement and development

Benefits

• Health Coverage: Medical, dental, and vision plans with up to 100% employer contribution and FSA options.
• Retirement Plan: 401(k) with 4% company match after 90 days.
• Life & Disability Insurance: Company-paid life insurance plus optional long-term disability coverage.
• Eyewear Perks: Access to exclusive seasonal product allowances and discounts.
• Employee Assistance Program: 24/7 confidential support services.
• Extra Perks: Pet, auto, and home insurance, commuter benefits, identity theft protection.
• Time Off: Major holidays, birthday off, vacation, sick time, and winter break.
• Community Engagement: Volunteer opportunities through the JMM Stewardship Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed