Gallery Department Staff/Customer Service Representative (Full-Time) Phoenix

Bookmans Entertainment Exchange • Phoenix, AZ

4d • Onsite

About The Position

This is a full-time position scheduled at a minimum of thirty (30) hours per week. The role is responsible for leading and promoting a customer-friendly store atmosphere by providing exceptional customer assistance. Additionally, the position involves buying and processing toys, housewares, jewelry, puzzles, and board games.

Requirements

• Good communication and customer service skills with motivation to serve the public.
• Ability to adapt to a flexible working schedule to include early mornings, evenings, mid-shifts and weekends.
• Professional telephone skills.
• Ability to multi-task.
• General knowledge of products sold at Bookmans.
• Interest and/or knowledge of toys, housewares, collectibles, and boardgames.
• Understanding of pricing strategies and ability to use reference materials for making competitive offers and pricing.
• Knowledge of store sections and layout, trade procedures, and customer service expectations.
• Ability to work independently with guidance and direction from Gallery Department Supervisor and Management.
• Must be able to conduct oneself in a civil, professional and respectful manner at work.

Responsibilities

• Lead and promote a customer-friendly store atmosphere by providing exceptional customer assistance.
• Buy and process toys, housewares, jewelry, puzzles, and board games.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed