Gallery Consultant

Blasius Countertops•Novi, MI

About The Position

The Gallery Consultant welcomes and assists guests, educating them about the benefits of Blasius products so they feel confident and pleased with the decision to purchase through Blasius dealers or directly. The role maintains the gallery during open hours and evening events, supports guests with project design solutions as appropriate, and communicates homeowner visit notes and potential-customer leads to the appropriate dealer or Regional Residential Sales Manager. The position requires adapting to constant change and working independently with minimum supervision while multitasking and serving a variety of customers. The Gallery Consultant is expected to maintain a professional demeanor, attention to detail, strong customer service, and a high level of safety awareness. The role uses standard office equipment and may involve travel to other Blasius galleries, home shows, or events.

Requirements

High school diploma is required.
Verbal and written communication skills.
Interpersonal problem-solving and decision-making skills.
Ability to accurately direct questions to the appropriate person.
Critical-thinking and troubleshooting skills.
Working knowledge of standard office software.
Ability to sit and stand throughout the day.
Ability to lift and/or carry up to 50 pounds sporadically.
Ability to kneel, bend, balance, squat, twist, push, and pull.
Ability to walk up and down stairs throughout the workday.
Ability to talk, listen, read documents, and use computers.
Ability to adapt to constant change, work independently with minimum supervision, multitask, and work with various customers.
Strong attention to detail, professional demeanor, customer service skills, assertiveness, motivation, flexibility, and reliability.

Nice To Haves

Customer service experience.

Responsibilities

Maintain the gallery during open hours and evening events.
Greet and attend to guests.
Educate guests about the benefits of Blasius products.
Assist guests with design solutions for projects as appropriate.
Stay educated on current Blasius products.
Maintain samples and refreshments for guests.
Communicate detailed homeowner visit notes to the appropriate dealer.
Provide dealer information to potential customers.
Communicate dealer lead information to the Regional Residential Sales Manager.
Perform direct sales and other duties as assigned by the Regional Residential Sales Manager.