Gérant(e) Cineplex cinémas Forum & VIP

Cineplex•Montreal, QC

2d•Onsite

About The Position

Theatre Managers are an integral part of the team who provide an exceptional experience to each and every guest. Theatre Managers work to ensure that Company policies, procedures, and standards are all being followed across the venue. The ability to maintain and execute a clear business vision alongside cultivating positive morale is essential to this role.

Requirements

Experience in a similar environment.
Ability to analyze and interpret the needs of customers and offer appropriate options, solutions, and resolutions required.
Demonstrated ability to lead a team during high volume business periods in multiple departments.
Ability to prioritize and manage multiple activities, attend to employee's development while continuing to meet financial targets and reporting responsibilities.
Strong conflict resolution, negotiation, and objection handling skills.
Comfortable building and maintaining relationships with corporate departments, key business partners, employees, and guests.
Proficient with Microsoft Office Suite.
Schedule flexibility to work extended hours as required.

Responsibilities

Maintaining the seamless operation of all Amusement, Food and Beverage, Guest Service and Retail operations within the venue.
Ensuring that the facility consistently reflects Company standards, and all relevant checklists and inspections are up to date as per both internal and external (regulatory bodies) requirements.
Being responsible for executing Groups & Events within venue.
Recruit, interview, train, and coach venue management, and plan for succession.
Ensure fair and equitable discipline, in compliance with the Company’s Discipline policy and severity table, implementing appropriate action(s) for performance and behavioural management.
Manage theatre budget, grow revenue, and initiate projects to drive the business forward and strengthen Cineplex’s reputation as Canada’s #1 premier film exhibition company.