About The Position

Federal Work Study student workers assist various departments per the approved positions below. All work performed must be in the context of assisting students. Approved positions include: Front Desk Assistant Activity Assistant

Requirements

  • Must be an enrolled student.
  • High School diploma or equivalent.
  • Current Student in good standing and possess a GPA of 2.5 or higher.
  • Must be enrolled in a minimum of six credits per semester.
  • FWS fund eligible.
  • Computer skills and customer service attitude is critical.

Responsibilities

  • Greets students and assist in answering general questions.
  • Assisting students with part-time job, parking and insurance information.
  • Answering general questions/referrals.
  • Providing customer service for students (e.g. greeting, answering telephones and taking messages from students).
  • Providing clerical support of student records/activities (e.g. filing, sorting, light typing, telephone answering, packet assembly, etc.).
  • Orienting new students who have enrolled, providing materials/services offered by the institution (e.g. housing, part-time jobs, etc.).
  • Contacting students needed by various offices.
  • Mailing student information.
  • Preparing student contact slips.
  • Assisting students at counter and directing students to appropriate departments.
  • Assists students with transcripts, schedule and course changes, and demographic changes.
  • Assists students in the appeals process, Graduation Petition process, registration process, adds and drops, and withdrawals.
  • Monitors student central appointments during peak registration times.
  • Assists with student related campus events and organizations, job fairs, Senior Project and other special projects related specifically to students.
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