FWS Audio Visual Student Assistant

University of South Florida•Saint Petersburg, FL
•Onsite

About The Position

The FWS Audio Visual Student Assistant provides support for classroom, conference room, event, and AV operations services. This position serves as a first point of contact for AV support requests and assists with day-to-day operational needs. The FWS AV Student Assistant may also assist with general administrative tasks, inventory tracking, equipment organization, documentation, and other duties that support AV services. Supported spaces primarily include classrooms, conference rooms, meeting spaces, and event locations.

Requirements

  • Must have the Federal Work Study Award
  • Must be an active/enrolled USF student
  • Basic computer skills
  • Ability to communicate clearly, follow instructions, and work independently or as part of a team
  • Familiarity with Microsoft Office or similar software; ability to learn office systems
  • This position requires strong customer service skills, reliability, attention to details, basic technical troubleshooting ability, and a willingness to learn AV systems and support processes
  • Must have current work authorization in the United States.

Nice To Haves

  • Prior experience in customer service, office work or audio visual troubleshooting
  • Knowledge of data entry systems or specialized departmental tools
  • Strong organizational and time-management skills.

Responsibilities

  • Responding to classroom and conference room AV issues
  • Monitoring and managing ticket queues
  • Assisting operations' Staff
  • Support project management tasks
  • Providing event support such as starting AV systems, testing equipment, and remaining available during events as needed.
  • Assist with general administrative tasks, inventory tracking, equipment organization, documentation, and other duties that support AV services.

Benefits

  • medical, dental and life insurance plans
  • retirement plan options
  • employee and dependent tuition programs
  • generous leave
  • hundreds of employee perks and discounts
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