Futures and Options Client Enablement Associate - 6293016

Accenture•Chicago, IL

11d•Hybrid

About The Position

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel. The Futures & Options (F&O) Client Enablement Associate plays a critical role in supporting electronic execution across Global Markets. This is a front office–facing position, responsible for enabling, onboarding, and supporting Futures & Options clients across the Electronic Trading and Client Connectivity stack. The role sits at the intersection of clients, trading desks, vendors, and technology teams, ensuring new and existing clients can access F&O electronic trading services reliably, efficiently, and in line with business requirements. The successful candidate will combine strong technical expertise with a service oriented mindset and the ability to operate in a fast paced trading environment.

Requirements

A minimum of 5 years of industry experience or equivalent in FIX client onboarding, electronic trading connectivity, or client enablement.
High School Diploma or GED

Nice To Haves

Bachelor's or Associate's degree
Strong knowledge of FIX protocol FIX 4.2 and FIX 4.4 .
Solid understanding of Futures and Options products and electronic markets.
Experience working in front office or trading desk facing environments.
Experience with UNIX Linux environments and shell scripting.
Database experience e.g. Oracle Exadata, SQL Server, Sybase .
Experience with the BTCS ULLINK and the Trading Technologies TT platforms desirable.
Working knowledge of XML or similar markup languages.
Familiarity with ITIL concepts, including Incident, Change, and Release Management.

Responsibilities

Act as a primary point of contact for Futures & Options electronic trading client enablement, supporting both new client onboarding and existing client change requests.
Gather and analyze requirements from clients, trading desks, and vendors to support new connectivity setups, business flows, and enhancements.
Manage FIX certifications for new vendor connections and incremental business flows, ensuring timely and high quality delivery.
Implement requested changes in pre production and UAT environments, coordinating and executing testing with clients and external vendors.
Deploy daily configuration and connectivity changes across the Electronic Trading stack in line with business and change management processes.
Perform proactive health checks and readiness monitoring to ensure applications and client flows remain stable and production ready.
Drive continuous improvement initiatives within Electronic Trading Client Enablement, with a strong focus on automation, efficiency, and operational resilience.
Maintain accurate project level documentation, metrics, and production support procedures.
Work closely with development teams to support new functionality, enhancements, and defect remediation.
Coordinate with network and infrastructure teams to enable connectivity changes (e.g. firewall rules, ports) in non production and production environments.
Maintain clear and timely communication with global project teams, providing transparent updates on progress, risks, and delivery timelines.
Respond to data requests and queries from Futures & Options trading desks.
Support business users directly, demonstrating strong ownership and accountability for client issues and enablement outcomes.
Work within and manage high level projects such as client connection migrations and client wide configuration changes.