Future Service Managers

EquipmentShare•Cibolo, TX

1d•Onsite

About The Position

EquipmentShare is building a talent pipeline for future Service Manager openings in the Cibolo, TX area. This opportunity allows individuals to express interest and share their experience, becoming part of EquipmentShare's talent network and among the first considered for future roles. EquipmentShare is a company focused on improving the construction industry through innovation and service, constantly growing and evolving. The company seeks individuals inspired by its mission to change an entire industry and who are up for the challenge, offering opportunities for growth, personal and professional success, and the chance to make a tangible difference.

Responsibilities

Use company technology to create, assign, and monitor work orders
Track machine service intervals
Order parts
Diagnose issues faster by pulling data from hundreds of makes and models
Determine the root cause and corrective action for each issue quickly
Coordinate and supervise the quality performance of equipment mechanics and service personnel
Schedule repairs for customer and company owned rental equipment
Maintain and nurture existing customer relationships to ensure 100% satisfaction with service and support
Keep customers informed about new or additional ways EquipmentShare can help improve their business
Promptly respond to and resolve customer inquiries, requests, complaints or other communications
Provide employee training and development
Maintain a safe work environment
Perform other duties, assigned as needed

Benefits

Competitive salary
Medical, Dental, and Vision benefits coverage for full-time employees
Generous paid time off (PTO) plus company-paid holidays
401(k) and company match
Annual tool and boot reimbursements for those in applicable jobs
Fitness Membership stipends plus seasonal and year-round wellness challenges in applicable jobs
Company-sponsored events (annual family gatherings, food truck nights, and more)
Volunteering and local charity initiatives
Paid volunteer time every year
Opportunities for career advancement and professional development