Furniture Specialist

Innovative Office Solutions•Minneapolis, MN

About The Position

As an Innovative Office Solutions Furniture Specialist, you lead complex projects by bringing creativity, problem-solving, persuasion, and the ability to coordinate internal resources to develop mutually beneficial strategies. You work with customers and internal teams to understand business needs that influence furniture decisions, discuss industry trends and their effects on space utilization and design, and tailor solutions to the client’s preferences and culture. The role promotes team selling and involves collaboration with designers, account executives, operations, project managers, furniture account coordinators, manufacturers, and company leadership. It also includes building relationships in the design and real estate communities, developing communications and presentations with internal partners, handling smaller design requests and one-off quotes when possible, and becoming an expert in growth products and verticals.

Requirements

  • Proficiency in 30/60/90-day and year-end forecasting.
  • InDesign, MBS-Dev, and graphic design acumen.
  • At least 5 years of furniture experience working with clients and vendors.
  • Proven successful project management experience.
  • Proficiency with Microsoft Excel, Word, and Outlook.
  • Ability to work under pressure and meet deadlines.
  • Ability to work accurately with detailed information.
  • Strong written and oral communication skills.
  • Ability to work independently and collaboratively in a team environment.
  • Strong organization and prioritization skills, including the ability to plan work to maximize workplace efficiency and productivity.

Responsibilities

  • Promote the team-selling model and work with designers, account executives, operations, project managers, furniture account coordinators, manufacturers, and company leadership.
  • Work with customer teams to uncover business issues that affect furniture decisions.
  • Discuss industry trends with customers and explain how these trends affect space utilization and design.
  • Build strong relationships in the design and real estate communities.
  • Adapt recommendations to clients’ preferences and culture.
  • Work with Design, Sales, Manufacturers, and Marketing to develop communications and presentations.
  • Handle small design requests and one-off quotes individually when possible.
  • Train in and become an expert in growth products and verticals, such as floor-to-ceiling walls or higher education.
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