Furniture Restoration Specialist

BROAD RIVER RETAIL•Tega Cay, SC

13d•Onsite

About The Position

The Furniture Restoration Specialist, Operations, is part of the Operations Team and reports directly to the Manager, Operations. The role assesses furniture damage and repairs case goods, leather, marble, and upholstery using appropriate methods and departmental standards. The specialist is expected to maintain a high standard of quality, achieve a repair quality score of 85% or better, keep a safe and organized workspace, follow material-handling and warehouse safety guidelines, and comply with company attendance policies. The role also includes reading parts lists, applying a customer-focused perspective to product quality, coaching proper lifting techniques, participating in cross-training, and performing other duties as assigned. The position operates on a contract-to-hire basis. After conversion, employees are eligible for medical, dental, vision, and life insurance options, paid time off, a 401(k) matching contribution, and an employee discount. A guaranteed hourly raise is provided at conversion. The workplace is a non-climate-controlled warehouse with some outdoor exposure.

Requirements

Comfort with manual labor.
Experience with color matching and blending.
Experience repairing case goods, including burn-ins and wood graining.
Experience repairing leather, including scuffs, holes, and tears.
Experience repairing upholstery, including structural or mechanism replacements.
Ability to work in a fast-paced environment.
Ability to work with power and hand tools.
High attention to detail and professionalism.
Excellent organizational skills.
Excellent listening skills.
Ability to work independently and as part of a team.
Ability to routinely lift or move objects up to 75 pounds alone and team lift objects over 75 pounds.
Ability to regularly stand, walk, stoop, kneel, or crouch on concrete flooring.

Responsibilities

Assess and repair furniture using appropriate methods for case goods, leather, marble, and upholstery according to departmental standards.
Read and understand parts lists.
View products from a customer's perspective and maintain high quality standards.
Achieve a quality score of 85% or better for all repairs.
Maintain an organized and safe workspace for self and others.
Coach and direct proper lifting techniques.
Accept cross-training opportunities.
Follow material-handling and warehouse safety guidelines.
Follow company attendance policies.
Perform other duties as assigned.