Furniture Delivery Driver Assistant

DutchCrafters•Lagrange, IN

3d•Onsite

About The Position

The Delivery Driver Assistant is responsible for assisting our Delivery Drivers with delivering solid wood Amish furniture to our customers. The right candidate will have a chauffeur's license and DOT medical certificate or willing to obtain both prior to starting work. Delivery Driver Assistants are expected to act as a backup driver if a Delivery Driver is unable to complete the route or for other unforeseen reasons. Assistants also work in the warehouse as needed when not on trips.

Requirements

Must have or be able to obtain a chauffer's license and DOT certification for secondary driving support as needed.
High school diploma or equivalent is required.

Nice To Haves

1-2 years of local delivery experience preferred.
Experience interacting with customers preferred.
Be organized, detail-oriented, dependable, and eager to learn.

Responsibilities

Assist with delivery and set up of furniture in our customers' homes while providing an exceptional customer experience.
Calling customers to give estimated times of arrival.
Being attentive while on the road to help ensure safe travel.
Assist with loading and unloading our truck at woodshops and the warehouse, utilizing time saving and organization skills while also taking care not to damage the furniture.
Assist with pre-trip and post-trip inspections.
Ensure delivery delivery paperwork and online communication forms are filled out properly.
Pull, package, and ship products for our Amazon platform to provide timely and accurate shipments.
Follow all safety standards and requirements within the warehouse according to company policy and OSHA and notify the supervisor of all safety concerns, incidents, and/or accidents.
Check all products for quality issues to reduce customer service claims.