Funeral Home Brand Ambassador and Mortuary Transport

Foundation Partners Group•Kent, WA

6d•Onsite

About The Position

This role blends two critical functions: supporting grieving families with dignity and professionalism during first-call transfers, and representing the Monarch brand through thoughtful community outreach and engagement. Whether you're assisting at the scene of a loved one's passing or sharing our mission with healthcare professionals and community groups, you'll be a trusted presence who brings empathy, clarity, and comfort at every step.

Requirements

Valid Washington State driver's license with a clean driving record
Ability to safely lift up to 100 lbs using proper techniques or equipment
Willingness to work flexible and on-call hours, including evenings, overnights, and weekends
Outstanding interpersonal and communication skills
Comfort navigating a variety of Seattle--Tacoma neighborhoods, roads, and facilities
Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
Positive attitude, emotional resilience, and a strong sense of service

Responsibilities

Greet families, caregivers, and professionals during decedent transfers with respect and composure.
Safely and professionally transport the deceased from homes, care facilities, hospitals, and medical examiner offices to our partner funeral homes.
Maintain accurate and timely documentation per Washington State requirements.
Remain available for on-call shifts, including nights, weekends, and holidays. Assist with funeral services as needed (e.g., hearse driving).
Keep vehicles clean and operational. Present yourself in a polished, professional manner at all times.
Represent the Monarch Trade Services brand at every interaction--with families, care partners, and the public.
Participate in outreach activities across the Seattle--Tacoma region, including hospice visits, healthcare events, and community fairs.
Foster strong working relationships with referral sources, including hospital staff, long-term care providers, hospice teams, and social workers.
Share our value proposition clearly and respectfully, helping others understand what makes Monarch unique.
Show warmth, confidence, and genuine curiosity in your conversations. Be the kind of person people remember--in the best way.