Funeral Director/Embalmer

Service Corporation International•Oakhurst, CA

1d•$27 - $35•Onsite

About The Position

Compassionately facilitates funeral arrangement discussions with the deceased’s next of kin and presides over visitation, funeral, and graveside services according to family wishes, company expectations, and applicable laws. May perform embalming responsibilities. As the licensed Funeral Director, ensures compliance with mortuary, health, and vital statistics regulations at the funeral establishment(s). The role receives or initiates calls from next of kin, gathers information, schedules arrangement appointments, and facilitates arrangement conferences. It discusses available insurance and benefits, promotes funeral, cemetery, and crematory services and merchandise, and may assume Funeral Services Counselor/Advisor responsibilities when needed. The Funeral Director confirms service authorization, presides over services, checks that arrangements meet contractual requirements and family expectations, and works with families and service team members. The position also handles event planning and preparation, including arranging resources and merchandise, producing memorial materials, preparing event spaces, and completing post-event cleanup and deliveries. It may include attendant duties and community or charity event representation. When performing embalming, the role verifies identification and authorization, prepares and embalms the deceased, completes restorations and dressing, maintains the preparation room, follows hazardous-waste procedures, and manages supplies. Works under general guidance and ensures compliance with local, state, and federal regulations, company policies, and procedures. Additional responsibilities may be assigned.

Requirements

Graduation from an accredited school or college of mortuary science.
Current dual Funeral Director and Embalmer license in the state where the work is performed.
Valid state driver’s license and acceptable driving record to operate company-owned vehicles.
Ability to reason, plan, identify problems, learn quickly, learn from experience, and apply learning to new situations.
Process- and results-oriented approach, with motivation to keep projects moving by removing obstacles and exploring alternatives.
Positive attitude, self-motivation, and drive to continually advance understanding of the industry and business.
Ability to build professional and trusting business relationships.
Professional written and verbal communication skills.
Public speaking skills and ability to influence and gain consensus.
Proficiency using databases in automated processes.
Proficiency with MS Office.
Ability to work indoors and outdoors in all seasons and weather.
Ability to sit or stand frequently for continuous periods, up to six hours per day, and frequently climb stairs.
Manual dexterity for paperwork, calculators, computers, and phone use.
Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps.
Flexibility to work outside normal business hours, including nights and weekends, which are frequently necessary.
Professional business attire when in contact with families.

Nice To Haves

Industry experience is preferred.

Responsibilities

Receive or initiate calls with the deceased’s next of kin; gather or confirm information, discuss needs, schedule arrangement appointments, and send confirmations.
May perform removals or transfers, care for the deceased respectfully, and update status in company software.
Welcome next of kin and facilitate arrangement conferences, assess needs, discuss insurance and benefits, and promote funeral, cemetery, crematory, and merchandise offerings.
Transition arrangement conferences to a Funeral Services Counselor/Advisor and, when one is unavailable, perform that role’s responsibilities.
Review and authorize revisions to merchandise and service contracts.
Confirm authorization for services and preside over visitations, funerals, and graveside services in a professional and caring manner.
Attend graveside services included in the purchase agreement and be present when the casket is placed in a grave, crypt, or burial vault; verify personal belongings are removed as required by the arrangements.
Visually inspect the deceased and service arrangements; make or communicate preparation adjustments and initiate corrective action when appropriate.
Interact with families and guests to fulfill death-care requests and obtain leads for pre-need services.
Plan events, including resource planning and ordering music, flowers, or catering; produce memorial products such as presentations, obituaries, and online memorials.
Prepare event rooms and complete post-event cleanup, storage, repair identification, and delivery of family memorabilia.
May perform attendant duties such as parking attendant, driver, usher, pallbearer, or courier, and may represent the location or market at community or charity events.
Verify identification and embalming authorization; clean and embalm the body, perform restorations and other preparation, and dress and lay the deceased in the casket.
Verify the casket and lining against the contract and update status in company software.
Maintain the preparation room, clean equipment, properly dispose of hazardous waste, promote workplace safety, and inventory and reorder supplies.
Ensure compliance with local, state, and federal regulations and company policies and procedures.
Discuss assignments, expectations, priorities, and deadlines with the manager; seek guidance, notify the manager when workload is light, and volunteer for additional work.
Adjust to new work structures, processes, requirements, and cultures; take on additional assigned responsibilities.