Funeral Director/Embalmer

SCI Shared Resources•Augusta, GA

2d•Onsite

About The Position

Our associates celebrate lives. We celebrate our associates. Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family’s wishes; company expectations; and local, state, or federal laws. May perform Embalming responsibilities. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s).

Requirements

Graduated from an accredited school or college of mortuary science
Current Funeral Director and Embalmer dual license within the practicing state
Valid state driver’s license with an acceptable driving record required to operate company owned vehicles
Cognitive Ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations.
Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated
Ability to build professional and trusting business relations
Professional written and verbal communication skills
Public speaking skills with the ability to influence and gain consensus
Proficient using databases in automated processes
Proficient MS Office skills

Nice To Haves

Industry experience is preferred

Responsibilities

Facilitates funeral arrangement discussions with deceased next of kin.
Presides over visitation, funeral, and graveside services.
Performs Embalming responsibilities.
Ensures compliance with all mortuary, health, and vital statistics regulations.
Receives or initiates calls to deceased next of kin and schedules Arrangement appointments.
Performs removals or transfers adhering to company standards.
Cares for deceased in a respectful manner.
Updates removal status in proprietary software.
Greets next of kin and escorts to meeting space.
Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes.
Discusses available life insurance and available benefits, such as Veteran.
Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Ever Lasting Memory products.
Transitions Arrangement Conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion.
Reviews and authorizes merchandise and service contract revisions.
Confirms authorization to proceed with service Arrangements.
Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services.
Visually inspects deceased, adjusts casket dressing, deceased attire or makeup, or communicates concerns to preparation staff.
Visually inspects Services Arrangements against contractual arrangements and the next of kin expectations; initiates corrective action as appropriate.
Interacts with the family to fulfill the death care requests.
Obtains leads for pre-need services while interacting with family and guests.
Performs a variety of event planning responsibilities including resource planning and ordering of music, flowers, or catering.
Produces MeM products that may include scanning photos, ordering of memorabilia or stationary, creating electronic presentations, writing obituaries, and creating on-line memorials.
Prepares event room including set-up chairs, tables, flowers, guest books, and appropriate décor.
Post event cleans chairs, tables, floors, proper storage of items, identifies property in need of repair, and courier/deliver family memorabilia to home.
May perform a variety of attendant duties including parking lot attendant, driver, usher, pallbearer, or courier.
May attend community or charity events to represent and promote the location or market.
Verifies identification and reviews embalming authorization.
Cleans and embalms body; uses scalpels, pumps, tubes, and equipment to replace bodily fluids/waste with embalming fluids.
Performs restorations, styling hair, applying cosmetics, dressing body, and other preparation required for human remains.
Verifies appropriate casket and lining according to contract.
Dresses casket and lays deceased.
Updates status in propriety software.
Maintains preparation room, cleans soiled equipment, properly disposes of hazardous waste, and promotes a safe work environment.
Inventories and reorders supplies.
Works under general guidance.
Complies with regulations, policies, and procedures.
Collaborates with peers or manager for assistance and guidance.
Ensures compliance with local, state, and federal regulations.
Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager.
Notifies manager when workload is light and volunteers for additional work.
Adjusts effectively to work within new work structures, processes, requirements or cultures.
Performs additional responsibilities as requested or assigned.