Funeral Director Apprentice (part-time)

Service Corporation International•Houston, TX

19h

About The Position

Provides customer service to client families following the loss of a loved one, delivering personalized and professional support. Learns how a Funeral Director implements the family’s or legal representative’s choices regarding funeral arrangements, final disposition, and memorialization. Interacts with families to address their death-care needs. The apprentice learns to arrange and conduct funeral and memorial services, prepare contracts and legal documents, coordinate interment or cremation, and assist with funeral services and visitations. The role also includes respectful care of the deceased, aftercare support, office and data-entry duties, facility and vehicle maintenance assistance, and handling supplies and inventory. The position is part-time and based in Houston, Texas.

Requirements

High school diploma or general equivalency degree (or diploma).
Completion of, or current enrollment in, a degree training program at an accredited mortuary college or technical school specializing in funeral service or mortuary science.
Typically, at least 6 months of experience in a funeral home, crematory, or cemetery.
Meet all applicable state or provincial licensing requirements as prescribed by law.
Valid driver’s license.
Knowledge of computers and software, including MS Office products.
High level of compassion and integrity.
Good communication skills.
Problem-solving skills.
Ability to multitask and set priorities.
Ability to work indoors and outdoors in all seasons and weather conditions.
Ability to travel locally and/or to multiple locations as required; travel up to 25%.
Professional dress when in contact with families.
Frequent, continuous standing for periods of up to 6 hours per day; sitting for periods of up to 6 hours per day; and frequent stair climbing.
Manual dexterity and physical effort for paperwork, calculator, computer, and phone use.
Willingness to work beyond standard hours as needs arise.

Responsibilities

Learn to arrange and conduct funeral and memorial ceremonies professionally and in accordance with company policies and procedures.
Learn to negotiate and prepare acceptable funeral contracts.
Handle contracts, legal documents, and collection of payments or insurance in accordance with company policies.
Inform client families about available veteran recognition and services and ensure selected services are delivered.
Confirm authorization to proceed with service arrangements.
Verify the deceased’s identification and authorization for embalming.
Learn to arrange interment or cremation of human remains.
Follow company and regulatory requirements.
Care for the deceased respectfully, including removals and transfers, lifting, dressing, and casketing.
Coordinate and assist with funeral services and visitations, including delivery of flowers, caskets, urns, photographs, and personal keepsakes; setting up, caring for, and storing chairs and other items.
Assist with services by coordinating parking, ushering, driving funeral vehicles, and assisting at chapel, church, and cemetery services.
Participate in special functions.
Provide aftercare in the absence of a Family Service Counselor, including delivery of documentation and stationery and information about insurance, health benefits, pensions, and pre-arrangements for next of kin.
Share potential pre-need referrals with Family Service Counselors.
Prepare service, cremation, maintenance, and other documents accurately and complete related data entry.
Assist with general office duties, including preparing reports as needed.
Assist with maintenance of vehicles, facilities, and property.
Receive funeral home supplies, including caskets, and place them into inventory.
Ensure refreshments are available where permitted by law.
Perform other duties as assigned.