préposé(e) aux services – Syndiqué | Funeral Attendant - Union (part-time)
About The Position
A Funeral Attendant reports to the Location Manager and is responsible for assisting with all funeral home and cremation related duties. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected. The Funeral Attendant duties must be performed consistent with company mission and values and adherence to company policies and procedures.
Requirements
- Equivalent to high school education and completion of a diploma training program at a college or technical school specializing in funeral service or experience equivalent
- High level of compassion and integrity
- Good communication skills
- Problem solving skills
- Professional and team player
Nice To Haves
- Funeral industry experience would also be a plus
- Previous customer service and/or sales experience would be a definite asset
- Knowledge of computers and some software would be an asset, or willingness to learn
Responsibilities
- Provide Support to Location Management
- Preparation for funeral services including setting up and delivery of flowers, casket, urn, photos and other personal keepsakes or mementos of client families, and setting of chairs and the removal, proper care and storage of any of these items
- Preparation of any documents related to services, cremations, maintenance, as directed by management
- Respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
- Wash and clean all funeral home vehicles and other client vehicles as required from time to time
- Office duties such as operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system may be required from time to time
- Run errands such as for floral delivery, picking up of supplies, documents, etc
- Answer phones
- Usher people, parking cars, and fulfilling any transportation requirements
- Drive Funeral Home vehicles for services and picking up families
- Ensure refreshments are available (where allowed by law)
- Any other duties as directed by management
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
