Funeral Assistant / Attendant Part-Time

Legacy Funeral Group•West Columbia, TX

About The Position

The part-time Funeral Assistant/Attendant supports funeral directors and assists with funeral, memorial, and other services as requested. The role also provides administrative support, courteously answers phones, responds to general inquiries, and helps families receive considerate care and support. Duties may include dignified transportation and care of the deceased, including removals, lifting, carrying, transportation, and preparation activities. The assistant interacts with the public and shares information about funeral and cremation services. Work must be performed in accordance with the company mission, values, policies, and procedures. The position involves working indoors and outdoors in all seasons and weather conditions, wearing professional dress when in contact with families, and driving company-owned vehicles in the surrounding community under varying traffic conditions. It includes frequent standing for continuous periods, up to six hours per day, and frequent stair climbing. The role may require work beyond standard business hours, including evenings, weekends, and holidays, as needed.

Requirements

  • High school diploma or equivalent.
  • Ability to use a computer and type.
  • Proficiency in the MS Office suite and willingness to learn other software.
  • Valid state driver's license with an acceptable driving record.
  • Ability to follow written and verbal instructions.
  • Ability to work and communicate effectively with others.
  • Ability to maintain composure in challenging situations.
  • Ability to maintain confidentiality.
  • Ability to lift 50 pounds and push or pull up to 200 pounds; removals may require pushing or pulling 200 pounds or more.
  • Ability to pass a background check.
  • Professional dress is required when in contact with families.

Responsibilities

  • Assist with removals of decedents, as applicable to the location.
  • Prepare, dress, and place decedents into caskets.
  • Prepare service spaces by delivering and setting up floral arrangements, chairs, caskets, urns, photographs, and personal keepsakes or mementos, and ensure items are properly cared for and stored.
  • Prepare documents related to services, cremations, and maintenance as directed by management.
  • Perform office duties, including answering phones and operating office and service equipment.
  • Run errands such as floral deliveries, supply pickups, and document drop-offs.
  • Serve as an usher, assist with parking, and fulfill transportation requirements.
  • Drive funeral home vehicles for services and family transportation.
  • Assist with visitations, memorials, and funeral services, including chapel setup, dressing and casketing remains, and delivering family items and flowers.
  • Greet and assist client families and visitors, providing information and support as needed.
  • Accommodate family needs during services and visitations.
  • Wash and clean funeral home vehicles and family vehicles when required.
  • Follow written and verbal instructions, communicate and work effectively with others, maintain confidentiality, and remain composed in challenging situations.
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