Fundraising Operations Manager - Nonprofit (4881)

MERCY HOUSE•Santa Ana, CA

1d•$70,000 - $75,000

About The Position

This person will be responsible for overseeing annual giving, fundraising events, donation database management, and marketing. The emphasis of this position is on managing fundraising efforts for annual giving, overseeing marketing material (digital and print), and monitoring data quality for the donation database. The Development Manager will also manage the Fundraising Specialist and Marketing Specialist. Mission Statement: "To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services."

Requirements

Bachelor’s Degree in Marketing, Communications, Business, or related field; or 3 years of experience in fundraising and marketing
Must have knowledge of Blackbaud Raiser’s Edge NXT or comparable database
Innovative and creative thinker to generate maximum exposure for Mercy House
Strong graphic design skills utilizing Adobe Creative Suite, specifically Illustrator
Ability to use time, money, technology, and people efficiently and effectively
Commitment to employing and promoting effective written and verbal communication as well as attention to content and process, and positive communication with staff, vendors, patrons, and external customers
Proficiency in Adobe Create Suite
Proficiency in Microsoft Office Suite
Ability to work effectively with a diverse population
Strong verbal communication and interpersonal skills
Ability to multi-task in a fast-paced environment
Dependability, responsibility, and the ability to communicate effectively and respectfully
Ability to lift, push, and pull up to 50 pounds
Prolonged periods of standing and the ability to work in a fast-paced environment

Responsibilities

Lead annual giving for Mercy House including supporting fundraising events, managing digital and mail appeals, and support Major Gift fundraising team members
Lead fundraising efforts year-round across multiple digital channels including but not limited to social media, paid media, website strategy, email strategy, and mailing strategy
Assist in developing a marketing plan that supports the organization’s strategic priorities utilizing both traditional and digital communication in Mercy House appeals, publications, advocacy efforts, and digital approach
Prepare all printed marketing collateral along with strategic marketing plans
Work closely with Grants Manager and Individual Giving Manager to ensure that cross collaboration between different elements of the Development Team is being maintained
Oversee data entry and data quality on Blackbaud Raiser’s Edge
Overall Project Management for the Marketing Department, including managing the annual planning calendar and budgeting for the Marketing Department
Oversee digital marketing strategies including social media, websites, and email marketing
Partner with internal teams responsible for our strategic priorities to supervise marketing and promotional plans for target audience with measurable goals and objectives including fundraising events, internal promotion, video production, graphic design, and presentations
Manage fundraising events and work collaboratively with the entire Development Team to ensure the execution of events goes smoothly
Manage, train, and oversee the functions of our Fundraising and Marketing Specialist
Participate in networking functions
Attend staff meetings and training workshops as needed
Enhance job performance by applying up-to-date professional and technical knowledge gained by attending seminars and conferences and reviewing professional publications.
Perform ad hoc projects as appointed by Supervisor