Funding Resolution Specialist

DriveTime•Fort Worth, TX

7d•Onsite

About The Position

GoFi is an AI-centric, licensed auto finance company built for a digital-first world. Built upon an entirely cloud-based infrastructure, GoFi provides a highly scalable next-gen lending platform that enables the best brands to deliver the best customer experience. GoFi powers solutions ranging from traditional turn-down finance arrangements to fully integrated co-branded finance and digital retail partnerships. GoFi is based in Dallas, TX. In short, as a Specialist, Funding Resolution you will be responsible for reviewing, evaluating, and resolving exceptions. You will work directly with our operations team and evaluate their request pertaining to exception policy review.

Requirements

Bachelor’s Degree or equivalent experience
2+ years of experience in loan origination, understanding or exception manager within the financial industry
Exceptional communication and interpersonal skills with the ability to work collaboratively in a team environment
Excellent analytical and problem-solving skills with great attention to detail
Ability to multi-task and work in a fast-paced environment

Responsibilities

Assess loan origination exceptions, including discrepancies in documentation, underwriting conditions and compliance issues
Work closely with operational teams to gather necessary information and facilitate the resolution of exceptions
Maintain a detailed record of exceptions and resolutions provided for reporting and compliance purposes
Monitor and track exception trends to identify areas for process improvement and develop strategies to mitigate risk
Ensure all loan origination activities comply with applicable regulations and well as internal policies and procedures
Provide exceptional service to internal operations teams by addressing inquiries in a timely and professional manner
Stay up to date on regulatory changes and best practices to loan origination and exception management