Fund & Investment Operations Analyst - Investment Support, Specialist
About The Position
Join IMG Service as a Specialist supporting Vanguard’s Fixed Income Group (FIG). FIG manages active and index bond funds and oversees Vanguard’s money market funds, making this a meaningful opportunity to work close to the investment process in a complex and highly collaborative environment. In this role, you will help deliver operational excellence through precise execution, strong judgment, proactive partnership, and continuous improvement. You will support assigned products, partner closely with portfolio managers, traders, and key business stakeholders, respond to operational inquiries, steward critical investment and trading data, and help strengthen workflows, controls, and standard work in a fast-moving environment. IMG Service provides 24/6 real-time support, issue resolution, and end-to-end stewardship of investment and trading data used by front-office portfolio management and trading systems. This role is well suited for someone who can execute BAU work with precision and timeliness, remain composed and resourceful in ambiguous situations, independently resolve problems, and identify opportunities to improve business processes over time. This S1 role also emphasizes proposing and documenting enhancements to current frameworks and standard work, building strong relationships with clients and critical business partners, and contributing to continuous improvement efforts that strengthen the business offer. Success in this role requires building foundational understanding of the life cycle of the trade, operational workflows, related technical systems, and operational risk, while continuing to grow business, investment, and technical acumen. Ongoing development in data literacy, analytics tools such as SQL and Python, and visualization platforms such as Power BI and Tableau is highly encouraged.
Requirements
- Strong analytical, research, and problem-solving skills
- Clear written and verbal communication
- A control-minded, risk-aware approach to decision-making
- Ability to work effectively in a collaborative, fast-moving environment
- A continuous improvement mindset and interest in strengthening processes
- Curiosity, initiative, and a desire to grow investment, business, and technical expertise
- Minimum of three years of related work experience
- Undergraduate degree or equivalent combination of training and experience
Nice To Haves
- Ongoing development in data literacy
- Analytics tools such as SQL and Python
- Visualization platforms such as Power BI and Tableau
Responsibilities
- Support assigned products
- Partner closely with portfolio managers, traders, and key business stakeholders
- Respond to operational inquiries
- Steward critical investment and trading data
- Strengthen workflows, controls, and standard work
- Execute BAU work with precision and timeliness
- Remain composed and resourceful in ambiguous situations
- Independently resolve problems
- Identify opportunities to improve business processes
- Propose and document enhancements to current frameworks and standard work
- Build strong relationships with clients and critical business partners
- Contribute to continuous improvement efforts
Benefits
- Enhanced flexibility
- In-person learning, collaboration, and connection
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
