Fund Accounting & Administration-Officer

State Street•Quincy, MA

3d•Onsite

About The Position

We are looking for an experienced professional that will be responsible for planning, scheduling, and managing the daily workflow of one or more client relationships. In addition, we are looking for someone who can maintain strong client relationships, evaluate and recommend process improvements resulting in increased efficiency and improved client service. The qualified candidate will also be responsible for preparing/reviewing Treasury Services tasks associated with client deliverables related to Expense Administration, Distributions, Performance and Regulatory/Board Reporting within the Treasury Services group in State Street’s Global Delivery division.

Requirements

Demonstrated ability to meet deadlines and possess strong problem solving and resolution skills.
Good understanding of financial services and investment products.
Strong attention to detail and a focus on service.
Strong PC skills, specifically Excel skills (Intermediate).
Strong written and verbal communication skills.
Ability to prioritize multiple responsibilities to meet internal and industry deadlines.
Strong problem resolution skills.
Ability to work well in a fast paced, high volume atmosphere.
Desire and commitment to learn technical aspects of each deliverable.
Ability to communicate with various internal teams to resolve inquiries and understanding when to escalate.
Strong communication, interpersonal, organizational, and time management skills.
Demonstrates an ability to be a leader within their team, as well as be a leader amongst your peers.
Ability to interact with on-shore and off-shore teams to resolve inquiries and understanding when to escalate.

Nice To Haves

Bachelor’s degree or equivalent work experience with a focus in Treasury Services work of 4-6 years of related experience.

Responsibilities

Plans, schedules, and manages the daily workflow of one or more client relationships
Ensures timely and accurate deliverables for each client relationship
Has a strong background in treasury services with concentration in expense administration (budgeting, invoicing, etc.), distribution calculations, fund performance and regulatory/client reporting
Perform multiple levels of review on client deliverables related to Expense Administration, Distributions, Performance and Regulatory/Board Reporting
Cultivates and maintains positive and effective relationships with clients and SSC coworkers
Comprehends the scope of services offered to clients and reviews with staff; identifies and communicates workflow deviations to avoid unwarranted service expansion
Oversees the effective coordination of activities with other departments
Escalate all delays and issues regarding assigned deliverables timely to AVP
Ensure all accounting, client and auditor issues are researched and resolved timely
Ensures all controls and procedures are adhered to as well as makes recommendations for improvements
Ensures effective use of automation and makes recommendations for current system enhancements.
Provides feedback and recommendations for new mutual fund administration applications
Remains informed of regulatory changes and new industry and competitor developments

Benefits

competitive and comprehensive benefits packages
generous medical care
insurance
savings plans
flexible Work Programs
development programs
educational support
paid volunteer days
matching gift programs
access to employee networks
retirement savings plan (401K) with company match
insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
paid-time off including vacation, sick leave, short term disability, and family care responsibilities
access to our Employee Assistance Program
incentive compensation including eligibility for annual performance-based awards
eligibility for certain tax advantaged savings plans