Functional Support Analyst

Tri-Force Consulting Services, Inc. • Richmond, VA

1d • Onsite

About The Position

Tri-Force Consulting Services is seeking an exceptionally capable Functional Support Analyst for their client. This role requires a bright, motivated, skilled, and enthusiastic individual who can work with minimum direction, juggle and multi-task, communicate effectively, and lead. The ideal candidate is a difference-maker, able to get things done, and possesses strong documentation and troubleshooting skills.

Requirements

• 5+ years enterprise application support experience.
• Experience supporting Dynamics 365 business users.
• Strong documentation and troubleshooting skills.

Nice To Haves

• Bright
• Motivated
• Skilled
• Difference-maker
• Able to get things done
• Work with minimum direction
• Enthusiastic
• Thinker
• Able to juggle and multi-task
• Communicate effectively
• Lead

Responsibilities

• Analyze and triage incidents.
• Manage service requests.
• Support user acceptance testing.
• Maintain support documentation.
• Provide user guidance and training assistance.
• Coordinate issue resolution across technical teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed